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rugdoctor.com | 1-800-784-3628 15
EXPENSES
If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor
pays the freight charges both to the Warranty center and back to you. Thereafter, you may be directed to take
the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should
additional repairs be required during the Warranty period. During the Warranty period, but after the initial thirty
(30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Rug
Doctor will pay the freight charges to return your Machine to you.
HOW STATE LAWS APPLY
This Warranty gives you speciļ¬c legal rights. You may also have other rights that vary from state to state.
HOW DO I GET SERVICE UNDER THIS WARRANTY?
To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@
rugdoctor.com. Rug Doctor will need the following information in order to assist you: your name, address and
telephone number, product model and serial number, proof of purchase showing date and place of purchase.
Please explain the nature of the problem. Rug Doctor will review all the facts involved and advise you as to
recommended procedure. We recommend you keep the original carton and packing materials.
UNAUTHORIZED USE
Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of
U.S.C. Section 1114(I) and 15 U.S.C. Section 1125(a).
TWO (2) YEAR LIMITED COMMERCIAL WARRANTY
All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser
of a Rug Doctor Pro Deep carpet cleaning Machine, who purchases/uses the Machine commercially (not in
household use), except the Warranty period for the defects in material or workmanship as well as housing parts
for commercial use Machine shall be two (2) year. You can register your Rug Doctor Machine at www.rugdoctor.com.
Note: You must keep your original sales reciept. It provides proof of date of
purchase in the event of a warranty claim.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE
For any questions or concerns, please contact Rug Doctor
customer service representative at 1-800-784-3628
SERVICING YOUR MACHINE
If your Rug Doctor Pro Deep Carpet Cleaner should require service:
Contact Rug Doctor Consumer Service line if you need information about repairs
or replacement parts or if you have questions about your warranty.
RUG DOCTOR CONSUMER SERVICE CONTACT INFORMATION:
WEBSITE: www.rugdoctor.com/customer-support
EMAIL: consumer.support@rugdoctor.com
PHONE: 1-800-784-3628
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