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4. Confirm whether the AUTO-SCAN function can assist you to
enter the correct diagnosis menu, or whether OBDII function
work.
5. Check whether the software is the latest version, if not, please
update to the latest version first.
Q9: FAILED TO ACTIVATE OR REGISTER
For ‘Activation Failed’
Generally caused by network instability, please switch to a more
stable network and try to activate again.
For ‘Registration Failed’
Generally, it is caused by the connection timeout or the sending
timeout, please check whether you have blocked the outgoing
network traffic to non-US regions like China. We recommend that
you unblock and try to register again.
Q10: FAILED TO TURN ON WHEN CHARGING
In the charging state, you need to first press the power button to
light up the screen(showing the charging status). Then press and
hold the power button for 4-5 seconds until the boot animation is
shown on screen.
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