AGPTEK LW11 Smart Watch for Women, Smartwatch for Android and iOS Phones IP68 Waterproof Activity Tracker

Go to the app > Device> Dial Library > Dial Center > Click the first green picture > Background > Click "+" > Select your own picture.

1. Please gently wipe the charging port with a cloth or paper towel and try again. If the device still cannot be charged after wiping, please check the charging cable for damage.

2. Please check if use over 5V/2A power adapter or use car USB charging to charge it. Both will cause the watch failure.

3. Please regular alcohol wiping of the device’s charging contact can maintain the charging power of the device and prolong the service life of the charging port.

1. Please check that you have provided accurate information about gender, age, height, and weight when setting up the FitCloudPro app. The wrong information will affect the calculation of the acceleration sensor.

2. Please test whether raising the wrist to activate the screen is functional.

3. If the above reasons are ruled out, and the error of the exercise pedometer is more than 5% or the error of the daily life pedometer is more than 10%, then it may be the fault of the acceleration sensor. Please con tact us for help.

4. Please note if the body frequently moves during sleep (such as sleep turning or frequently getting up and going back to bed), it is possible to generate step data.

1. The maximum Bluetooth distance is 8-10 meters. If beyond the distance, it will cause the disconnection.

2. Turn on your phone Bluetooth > Go to app > device > add a device to search or scan the QR code on the smartwatch to bind. If the app can’t detect the watch, please restart your phone and also reset the watch. Or con-tact us for help (Go to Your Order--> Find the order ID in the list--> Click 'Con tact with us')

Note: The smart watch only supports viewing who is calling and message content but doesn't support answering calls or replying to messages.

For iPhone:

1. Make sure the Bluetooth is connected.

2. Make sure your phone allows the FitCloudPro app to send notifications (Go to your phone settings-->Find the “FitCloudPro” app -->Switch on “Notifications”)

3.Make sure you have turned on "Push Notifications" on the FitCloudPro app (Go to the FitCloudPro app--> Device--> Click the “Push Notifications”--> Switch on all the application you need.)

For Android:

1. Make sure the FitCloudPro app is running in background ( Go to your phone settings-->Apps --> Find “FitCloudPro” app--> Launch settings--> Switch on “Run in background”.

2. Make sure your phone allows the FitCloudPro app to send notifications (Go to your phone settings--> Apps-->Find the “FitCloudPro” app -->Switch on “Allow Notifications” and “Permissions”)

3. Make sure you have turned on "Push Notifications" on the FitCloudPro app (Go to the FitCloudPro app--> Device--> Click the “Push Notifications”--> Switch on all the application you need.)

NOTE: FOR WHATSAPP

Due to the system settings of Whatsapp itself, only one message reminder can be displayed on the watch every day, and the specific content can only be seen by tapping into WhatsApp on the mobile phone. IOS can work normally!