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22
Troubleshooting
TROUBLESHOOTING
ISSUE POSSIBLE CAUSE TROUBLESHOOTING
Oven won’t
start.
Electrical cord is unplugged. Plug into the outlet.
Door is open. Close the door and retry.
Wrong operation is set. Check instructions
Arcing or
sparking.
Materials to be avoided in the
microwave oven were used.
Use microwave-safe cookware only.
The oven is operated when
empty.
Do not operate with oven empty.
Spilled food is in the oven. Clean inside the oven frequently.
Certain foods high in iron can
cause a spark.
Example: Broccoli, potatoes, butter, etc.
Improper
defrosting.
Materials to be avoided in
microwave oven were used.
Use microwave-safe
cookware only.
Cooking time and/or power is
not suitable.
Use correct cooking time and/or power.
Food is not turned or stirred. Turn or stir food.
Unevenly
cooked food.
Materials to be avoided in
microwave oven were used.
Use microwave-safe cookware only.
Food is not defrosted
completely.
Completely defrost food.
Cooking time and/or power
level is not suitable.
Use correct cooking time and/or power
level.
Food is not turned or stirred. Turn or stir food.
Overcooked
food.
Cooking time and/or power
level is not suitable.
Use correct cooking time and/or power
level.
Undercooked
food.
Materials to be avoided in
microwave were used.
Use microwave-safe cookware only.
Oven ventilation ports are
restricted.
Check to see that oven ventilation ports
are not restricted.
Cooking time and/or power
level is not suitable.
Use correct cooking time and/or power
level.
Food is not turned or stirred. Turn or stir food.
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