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E11
E12
E13
Overloading Protection: Max load exceeded. Error code will
persist for 20 seconds (DO NOT operate). Take the things o
the desk and confirm there is no mechanical damage
before trying again.
Motor Phase Error Protection: Power o, check the cable
connection between the motor and the controller, and
power back on again. Then follow the reset instructions. If
error code persists, please contact technical support.
Sensor Malfunction Warning: Motor sensor can’t be
detected. Power o, check the cable connection between
the motor and the controller, and power back on again.
Then follow the reset instructions. If error code persists,
please contact technical support.
E14
Anti-Collision System Warning: Impact detected. The desk
will move 2" (50mm) in the opposite direction and stop.
E16
Cable Disconnection Warning: Check motor and controller
cable connections. Normal operation should return once all
connectors are properly connected. If error code persists,
please contact technical support.
E17
Mechanical Failure Warning: Check if there is any structural
damage or motor fault.
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