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24
7. Troubleshooting
Check the following chart if machine is not operating correctly:
If the machine continues to operate incorrectly, contact your local dealer or customer service center.
Provide them with the following details: Model, serial number, name of local dealer, date of
purchase, and current condition of the product.
Operating Condition Check Points Measures
1. Machine does not
work.
1. Is the machine supplied with electric power?
(Did you plug it into the electrical outlet?)
1. Supply it with electric power.
(Plug it into the electrical outlet.)
2. Did the high pressure safety switch
(red button) at the upper back work?
2. Check the c
ondenser, clean if
necessary
.
3. Is the power supply to the machine
correct?
3. Check the power supply.
Use the correct power outlet.
4. Is the three-level switch (inside the front
cover) in the ICE MAKING position?
4. If it's in the OFF position or in the
WASHING position, change it to
ICE MAKING position.
5. WATER CURTAIN is open? 5. Check the water curtain
2.Takes too long
to make ice.
1. The machine is too dirty.
1. Clean it using the cleaning method
described in Paragraph 6.
2. The ambient temperature is too low. 2. Adjust the ambient temperature to
be above 50℉
3. Water supply insufficient.
4. The ice thickness sensor is too wide. 4. Adjust it to 0.23~0.31inches.
3.Late ice
formation
1. Water supply is too weak.
1. Increase the water supply pressure.
Clean the filtering device (strainer) at the back.
2. The machine is too dirty.
2. Clean it using the same method
described in Paragraph 6.
4. Poor ice formation
or poor water
freezing
1. The ice thickness sensor works abnormally.
1. Use the adjusting bolt to keep it
0.23~0.31inches wide.
2. The water level is too high or too low.
2. Adjust the Float valve higher or lower.
3. Float valve is stuck.
3. Check whether it's working normally.
4. Filtering device (strainer) is stopped up. 4.
Take apart the strainer at the back and clean it.
5. Operating pressure is too high. 5. Refer to 3-2).
5. Too small a
quantity of ice
production
1. Water is too dirty.
1. Clean it using the same method
described in Paragraph 6.
2. Water is in short supply.
2.
Check the water supply pressure or
whether
water supply has been cut off.
3. The condenser is dirty.
3
,
Clean the aluminium fins at the
back.
4. The ambient temperature is too high.
4.4. Adjust the ambient temperature to be below 100℉
6. Water buildup in
ice bin
1. The drain opening is higher than the container.
1. Install the drain opening lower than the container.
2. The drain opening is stopped up. 2. Clean the hose.
3.Check water supply and adjust if
necessary.
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