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Before gou call for service...
Troubleshooting Tips
Possible Causes What To Do
The SmartDispense sgstem •
detergent tanks were filledwith
non-HEdetergents
Useonlg liquid HE(High Efficiencg)detergents to avoid
sudsing.Tide 2x HELaundry Detergent has been
approved for use in all GEwashing machines and
laundrg SmartDispensesgstems.
Followthe steps to remove and rinse tank before
refilling.After filling the tanks, adjust the SmartDispense
setting if changes were made to the detergent
concentration.
Manual washer dispenser was filled
with non-HEdetergent
Use onlg liquid HE (High Efficiency) detergents to
avoid sudsing. Ang HE(High Efficiencg) Laundry
Detergent has been approved for use in all GE washing
machines and laundry SmartDispense systems.
Not enough detergent Adjust the SmartDispense TM settings to increase
the amount of detergent dispensed during each cgcle.
Check that the selected detergent concentration matches
the concentrotion of the detergent in the tonk.
Not using liquid • Use liquid HE (High Efficiency) detergent.
HE(High Efficiency}detergent
Tanks have been filled with • Use onlg liquid HE (High Efficiencg) detergent.
powder detergent Follow the steps to remove and rinse the tank before
refilling.
Manual washer dispenser was • Turn off the SmartDispense sgstem if gou want
filledwith a different detergent to use a different detergent in the manual dispenser.
than is in the selectedtank Additional detergent mag be stored in the second
detergent tank, but SmartDispense settings must
be adjusted before a cgcle to select the desired tank.
SmartDispense sgstem detergent •
tanks were filledwith two different
liquid HE(High Efficiencg)
detergents
Follow the steps to remove and rinse the tank
before refilling. After filling the tank, adjust
the SmartDispense settings if changes were
made to the detergent concentration.
SmartDispense sgstem detergent
tanks were filledwith a liquid
HE(High Efficiencg) detergent
and a concentrated liquid
fabric softener
Follow the steps to remove and rinse the tank
before refilling. After filling the tank, adjust
the SmartDispense settings if changes were
made to the detergent concentration.
Not enough fabric softener • Adjust the SmartDispense settings to increase
the amount of concentrated liquid fabric softener
during each cgcle.
SmartDispense sgstem fabric • Followthe steps to remove and clean fabric softener
softener tank was filledwith sensor and rinse softener tank before refilling with
nonconcentrated fabric softener concentrated liquid fabric softener.
SmartDispense sgstem
detergent tanks were filled
with two different concentrated
liquid fabric softeners
SmartDispense softener sensor
has developedafilmof dried
fabric softener
• Followthe steps to remove and clean fabric softener
sensor and rinse softener tank before refilling with
concentrated liquid fabric softener.
• Followthe steps to remove and clean fabric softener.
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