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21
Troubleshooting
Robot
Fault prompt Solution
Abnormal 1. Please confirm that the laser radar is
not blocked
Please check or remove foreign objects around the lidar or move the device to a new
location to restart
Abnormal 2. Please wipe the cliff sensor and
move to the new position to start
Wipe the main power cliff sensor and try again (refer to the manual for sensor loca-
tion)
Abnormal 3. A strong magnetic field is detected,
moved to a new location, and then retried
Please move the host to a new location and try again
Abnormal 4. Please check the collision sensor
and clear the foreign object around it
Try pressing the front bumper and clearing the foreign object, then restart
Abnormal 5. The host temperature is abnormal.
Please wait for the temperature to return to nor-
mal
The host temperature is too high or too low. Please wait until the temperature returns
to normal before using
Abnormal 6. Charging is abnormal. Please clean
the charging contact area
Please check if the original power adapter is used. Please check if the dust collector is
in the horizontal position
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