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English 18
Please check the following before calling for service. It may save you time and expense.
Problem Possible cause Solution
1. Part or all of Drawer Micro-
wave does not operate.
• Power cord of Drawer Microwave
is not completely connected to the
electrical outlet.
• Power outage.
• Fuse/circuit breaker doesn’t work.
• Drawer Microwave is in Demo
Mode.
• Make sure the power cord is tightly connected
to the outlet.
• Check house lights to be sure. Call your local
electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 16 for how to cancel Demo Mode.
2. Food in Drawer Microwave
is not heated.
• No power to the appliance.
• Drawer controls improperly set.
• Drawer is in Demo Mode.
• See Solution for Problem 1.
• Check if the controls have been properly set.
• See page 16.
3. Drawer Microwave light
does not work.
• Light bulb is loose or burned out. • Call Bosch Customer Support for service.
Always have the complete model number and
FD number available prior to calling.
4. Touch controls will not
operate.
• Panel Lock is on. • See page 15 to unlock.
5. Display ashes. • Power failure. • Touch Stop/Clear pad and reset the clock. If
the Drawer Microwave was in use, you must
reset the cooking function.
6. Steam from the vent. • During microwaving, steam may
come from the right side of the
vent.
Before You Call Bosch Customer Support for Service
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