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Havinga Problem?
1. My doorwill notcloseand the light bulbsblink on my motor
unit: The safety reversing sensor must be connected and
aligned correctly before the garagedoor opener will move in
the down direction.
• Verify the safety reversing sensors are properly installed,
aligned and free of any obstructions. Referto Installation
Step 10: Instal/The Protector System°.
• Checkdiagnostic LEDfor flashes on the motor unit then refer
to the Diagnostic Chart on the following page.
2. My remoteswill not activate the door:
• Reprogram remotes following the programming instructions.
Referto Programming.
• If remotewill still not activateyour door, check diagnostic
LEDfor flashes on motor unit then refer to Diagnostic Chart
on the following page.
-Safety R_,versing Sensor
Bell Wire
3. My doorreversesfor no apparent reason: Repeatsafety
reversetest after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings is
normal. Weather conditions in particular can affect door travel.
• Manually check door for balanceor any binding problems.
• Referto Adjustment Step 2, Adjust the Force.
Sending Eye Safety Reversing
Sensor (Amber Indicator Light)
\
Receiving Eye Safety Reversing
Sensor (Green Indicator Light)
4. My doorreversesfor noapparent reasonafter fully closing
andtouchingthe floor: Repeatsafety reverse test after
adjustments to force or travel limits. The needfor occasional
adjustment for the force and limit settings is normal. Weather
conditions in particular can affect door travel.
• Referto Adjustment Step 1, Adjust the UP and DOWN Travel
Limits. Decreasedown travel by turning down limit
adjustment screw clockwise.
5. My lightswill not turn off when door is open:
• The garagedoor opener is equippedwith a security light
feature. This feature activates the light on when the safety
sensor beam has beenobstructed. SeeAccessories page.
6. IVlymotor unit hums briefly:
• First verify that the trolley is againstthe stop bolt.
• Releasethe door from the opener by pulling the Emergency
ReleaseRope.
• Manually bring the door to a closed position.
• Loosen the chain by adjusting the outernut4 to 5 turns.
This relievesthe tension.
• Run the motor unit from the remote control or door control.
The trolley should travel towards the door and stop. If the
trolley re-engageswith the door, pull he Emergency Release
Rope to disengage.
• Decreasethe UP travel by turning the UP travel adjustment
screw 2 full turns awayfrom the arrow.
• Re-tighten the outer nut so the chain is a 1/4" (6 ram) above
the base of the rail. (When the door is reconnectedand
closed, the chain will sag. This is normal.)
• If the trolley does not move away from the bolt, repeat the
steps above.
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