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If the software version installed on your device is older than the
version listed on the website, you should update the software
using the ActiveCaptain mobile app (Updating Software with the
ActiveCaptain App, page 4) or the Garmin Express desktop app
(Loading the New Software on a Memory Card Using Garmin
Express, page 44).
Loading the New Software on a Memory Card Using Garmin
Express
You can copy the software update to a memory card using a
computer with the Garmin Express app.
This device supports up to a 32 GB microSD memory card,
formatted to FAT32 with speed class 4 or higher. Use of an 8
GB or higher memory card with speed class 10 is
recommended.
Downloading the software update may take from a few minutes
up to a few hours.
You should use a blank memory card for software updates. The
update process erases the content on the card and reformats
the card.
1
Insert a memory card into the card slot on the computer.
2
Install the Garmin Express app (Installing the Garmin
Express App on a Computer, page 43).
3
Select your vessel and device.
4
Select Software Updates > Continue.
5
Read and agree to the terms.
6
Select the drive for the memory card.
7
Review the reformat warning, and select Continue.
8
Wait while the software update is copied to the memory card.
NOTE: Copying the update file onto the card may take from a
few minutes up to a few hours.
9
Close the Garmin Express app.
10
Eject the memory card from the computer.
After loading the update onto the memory card, install the
software on the chartplotter (Updating the Device Software
Using a Memory Card, page 44).
Updating the Device Software Using a Memory Card
To update the software using a memory card, you must obtain a
software-update memory card or load the latest software onto a
memory card using the Garmin Express app (Loading the New
Software on a Memory Card Using Garmin Express, page 44).
1
Turn on the chartplotter.
2
After the home screen appears, insert the memory card into
the card slot.
NOTE: In order for the software update instructions to
appear, the device must be fully booted before the card is
inserted.
3
Select Update Software > Yes.
4
Wait several minutes while the software update process
completes.
5
When prompted, leave the memory card in place, and restart
the chartplotter.
6
Remove the memory card.
NOTE: If the memory card is removed before the device
restarts fully, the software update is not complete.
Cleaning the Screen
NOTICE
Cleaners containing ammonia will harm the anti-reflective
coating.
The device is coated with a special anti-reflective coating which
is very sensitive to waxes and abrasive cleaners.
1
Apply an eyeglass lens cleaner specified as safe for anti-
reflective coatings to the cloth.
2
Gently wipe the screen with a soft, clean, lint-free cloth.
Screenshots
You can capture a screenshot of any screen shown on your
chartplotter as a .png file. You can transfer the screenshot to
your computer.
Capturing Screenshots
1
Insert a memory card into the card slot.
2
Select Settings > System > Display > Screenshot Capture
> On.
3
Go to a screen you want to capture.
4
Hold HOME for at least six seconds.
Copying Screenshots to a Computer
1
Remove the memory card from the chartplotter, and insert it
into a card reader that is attached to a computer.
2
From Windows Explorer, open the Garmin\scrn folder on the
memory card.
3
Copy a .bmp file from the card and paste it to any location on
the computer.
Troubleshooting
My device will not acquire GPS signals
If the device is not acquiring satellite signals, there could be a
few causes. If the device has moved a large distance since the
last time it has acquired satellites or has been turned off for
longer than a few weeks or months, the device may not be able
to acquire the satellites correctly.
• Ensure the device is using the latest software. If not, update
the device software (Updating the Device Software Using a
Memory Card, page 44).
• Make sure the device has a clear view of the sky so the
antenna can receive the GPS signal. If it is mounted inside of
a cabin, it should be close to a window so it can receive the
GPS signal.
My device will not turn on or keeps turning off
Devices erratically turning off or not turning on could indicate an
issue with the power supplied to the device. Check these items
to attempt to troubleshoot the cause of the power issue.
• Make sure the power source is generating power.
You can check this several ways. For example, you can
check whether other devices powered by the source are
functioning.
• Check the fuse in the power cable.
The fuse should be located in a holder that is part of the red
wire of the power cable. Check that the proper size fuse is
installed. Refer to the label on the cable or the installation
instructions for the exact fuse size needed. Check the fuse to
make sure there is still a connection inside of the fuse. You
can test the fuse using a multimeter. If the fuse is good, the
multimeter reads 0 ohm.
• Check to make sure the device is receiving at least 12 Vdc.
To check the voltage, measure the female power and ground
sockets of the power cable for DC voltage. If the voltage is
less than 12 Vdc, the device will not turn on.
• If the device is receiving enough power but does not turn on,
contact Garmin product support.
Changing the Fuse in the Power Cable
1
Open the fuse housing .
44 Appendix
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