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www.BISSELL.ca
14
Problem Possible causes Remedies
Reduced spray
OR
no spray
Clean water tank may be empty
Refill tank
Clean water tank may not be
seated completely
Turn power OFF / Remove and
reseat tank
System isn’t completely primed Hold trigger for 10 to 15 seconds to make
sure the solution has flowed to the spray
tips
Brush window is not latched in place Turn power OFF / Unplug machine and
re-install brush window
Not holding trigger to spray solution Hold trigger continuously while using the
machine
Spray tips on foot clogged Use a pin to clean the spray tips located
underneath the brush roll window
Loss of
suction
power
Tanks may not be seated properly Turn Power OFF / Remove both tanks and
reseat them so they fit properly on the
machine
Dirty tank has picked up
maximum amount of dirty water and
has reached full line
Empty dirty tank
Brush window is not latched in place Turn Power OFF / Unplug machine and re-
install brush window
Debris channel in foot is clogged by
debris
Clean the channel with a paper towel
Filter clogged by debris Remove debris clogging the filter screen
and clean the filter
Brush roll is not
turning
Brush roll is not installed properly Turn Power OFF / Unplug machine and
follow instructions on page 11 for replacing
brush roll
Machine is standing upright Recline machine to make brush roll turn on
Obstruction has caused brush roll to
stop
Turn Power OFF / Unplug machine and
remove brush window and brush roll to
remove obstruction
Machine won’t
turn on
Obstruction has caused brush roll to
stop and shut down machine
Unplug machine to reset the system. While
the machine is unplugged, remove the
brush window and brush roll to remove the
obstruction before plugging the machine
back in for use.
Handle not inserted properly into body
of machine
Remove the handle and re-insert into the
body of the machine making sure to push
down until you hear a “click”
Machine is
leaking
Cap of clean water tank is not closed
properly
Remove the clean water tank and re-apply
the cap
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
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