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© Xiamen RGBlink Science & Technology Co., Ltd.
Ph: +86 592 5771197
52
Others: do not run multiple video capture or editing software simultaneously
MAC：
CPU：i5 and above
Connector: USB 3.0 or type c
Operating System: macOS 11.0 Big Sur or later macOS 10.15 Catalina
Others: do not run multiple video capture or editing software simultaneously
6.1)Or use typeC to USB3.0 hub to connect the computer and mini-pro
6.2)Or use USB software->ProcessControl_1.0.0.2 to improve performance of computer(in the attachment)
6.3)Lower the output resolution
6.4)Unplug and plug the USB3.0 cable and re-enter the streaming software.
6.5)Change the USB2.0 cable to do streaming (note that the picture quality is lower than the USB3.0 cable, and
the USB2.0 cable is not recommended to use the PVW output)
7. Does mini-pro support HDCP?
A
：
The HDMI input supports the HDCP protocol, HDMI input 1 port supports HDCP2.X, the other input ports
support HDCP1.X, and the output does not support HDCP protocol encryption
8. mini-pro HDMI input what kind of YUV.
A
：
mini-pro supports 4:4:4
，
not supports 4:2:0.
9. When mini-pro input is i format signal will be half-screened or cut with the P format signal, the height of the
P format will be cut.
A：At present, the latest program can automatically determine the i/P signal source and automatically adjust the
cropping value.
10. Can mini-pro be controlled by mobile phone?
A ： At present, the Android version has been uploaded on the official website, the IOS version is still being
uploaded, and the version in the APP Store does not control the mini-pro.
11. When the mini-pro switch is turned on and power on, plug in the USB cable to USB2.0 RECORD port, and
the LCD screen will sometimes flicker.
A
：
Hardware repair has been done, if this situation occurs, please try to turn off the switch, unplug the power, and
power on again.
12. Can mini-pro recording be paused, If you stop recording and then start recording again, will it be saved in a
new file?
A：Currently there is no pause function. Restarting recording will save a new file.
13. Can mini-pro control PTZ of Pelco protocol?
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