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28
Trouble shooting
• All repairs to your machine should be carried out by a qualified
engineer or contact Russell Hobbs on 0345 208 8750.
• Before contacting a qualified engineer or Russell Hobbs, please see if the
problem your machine has developed can be solved with the help of the
below:
Fault Possible cause Removing methods
Your appliance does not
start.
It is not plugged in. Plug the machine in.
The fuse is faulty or has blown.
Replace the fuse.
Electricity cut - off. Check mains power.
Start/pause button not pressed.
Press the Start/pause button.
Programme dial ‘stop’ position.
Switch the programme dial to
the desired position.
The machine door is not
completely closed.
Close the machine door.
Your appliance does not
fill with water.
Water tap has been turned off.
Turn the water tap on.
Water inlet hose may be
twisted.
Check water inlet hose and
untwist.
Water inlet hose clogged.
Clean water inlet hose
filters.
Valve inlet filter clogged.
Clean the valve inlet filters.
The machine door is not
completely closed.
Close the machine door.
Your appliance does not
discharge water.
Drain hose is clogged or twisted
Check the drain hose, then
either clean or untwist.
Pump filter clogged. Clean the pump filter.
Laundry settled in the machine
unevenly
Spread your laundry in the
machine evenly.
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