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27
Error codes
ERROR
CODE
POSSIBLE FAULT WHAT TO DO
E01
The door of your machine is
not shut properly.
Shut the door properly until you hear a
click. If your machine persists to indicate
fault, turn off your machine, unplug it and
contact the nearest authorised service
agent immediately.
E02
The water pressure or the
water level inside the machine
may be low.
Check the tap is fully turned on. Mains
water may be cut
-
off. If the problem still
continues, your machine will stop after a
while automatically. Unplug the machine,
turn off your tap and contact the nearest
authorised service agent.
E03
The pump is faulty or pump
filter is clogged or electrical
connection of the pump is
faulty.
Clean the pump filter. If the problem
persists, contact the nearest authorised
service agent. (*)
E04
Your machine has excessive
amount of water.
Your machine will discharge water by
itself. Once the water has drained, turn off
your machine and unplug it. Turn off the
tap and contact the nearest authorised
service agent.
Note: Your Washing Machine is equipped with a built-in fault detection
system, indicated by error codes being shown on the LED display. The most
common failure codes are shown below.
(*) See the chapter regarding maintenance and cleaning of your machine
All repairs to your machine should be carried out by a qualified engineer or
contact Russell Hobbs on 0345 208 8750.
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