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Service
English7
HowtoObtainServiceor
Parts
Toreachaservicerepresentative,seethecontactinformationatthefrontofthe
manual.Pleasebepreparedwiththeinformationprintedonyourproductdata
platewhencalling.
ProductDataPlateThedataplateshowsthemodelandserialnumber.Refertothedataplateonthe
appliancewhenrequestingservice.Itislocatedontheframenearthedrawer.
Openthedrawertoviewit.
Warranty
WhatthisWarrantyCov-
ers&WhoitAppliesto:
ThelimitedwarrantyprovidedBSHHomeAppliances("[Thermador")inthisState-
mentofLimitedProductWarrantyappliesonlytotheThermadorVCISeriesVen-
tilationCustomInsert("Product")soldtoyou,thefirstusingpurchaser,provided
thattheProductwaspurchased:(1)foryournormal,household(non-commercial)
use,andhasinfactatalltimesonlybeenusedfornormalhouseholdpurposes;
(2)newatretail(notadisplay,"asis",orpreviouslyreturnedmodel),andnotfor
resale,orcommercialuse;and(3)withintheUnitedStatesorCanada,andhasat
alltimesremainedwithinthecountryoforiginalpurchase.Thewarrantiesstated
hereinapplyonlytothefirstpurchaseroftheProductandarenottransferable.
Pleasemakesuretoreturnyourregistrationcard;whilenotnecessarytoeffectu-
atewarrantycoverage,itisthebestwayforThermadortonotifyyouinthe
unlikelyeventofasafetynoticeorproductrecall.
HowLongtheWarrantyLasts:ThermadorwarrantsthattheProductisfreefromdefectsinmaterialsandwork-
manshipforaperiodofThreehundredsixty-five(365)daysfromthedateofpur-
chase.Theforegoingtimelinebeginstorunuponthedateofpurchase,andshall
notbestalled,tolled,extended,orsuspended,foranyreasonwhatsoever.
Repair/ReplaceasYourExclusive
Remedy:
Duringthiswarrantyperiod,Thermadororoneofitsauthorizedserviceproviders
willrepairyourProductwithoutchargetoyou(subjecttocertainlimitationsstated
herein)ifyourProductprovestohavebeenmanufacturedwithadefectinmateri-
Fanmotordoesnot
work
1. Powersupplyisinsufficient
2. Electricalwiringisincorrectlyconnected
SeeInstallationInstructionsforfurtherinformation
LightshumAslighthumisnormal
Hoodtripsbreaker
1. Electricalwiringisincorrectlyconnected
2. Circuitisnotsufficient.
SeeInstallationInstructionsforfurtherinformation
Table2:Troubleshooting
ProblemSuggestedSolution
Figure6:Data PlateLocation
DataPlate
behindfilter
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