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- 24 -
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
No spray through
the hose and the
tool.
Air is trapped in the pump and
hose.
With the clean tank full of water, turn on
the cleaner. If hose does not spray, prime
the pump by lowering the hose down to the
floor and hold the trigger for up to 1 minute.
Clean water tank is empty. Fill the clean water tank.
Clean water tank is not installed
correctly.
Check the clean water tank for correct
installation. Ensure it is installed in place.
Motor noise becomes
high-pitched.
Dirty water tank is full. Empty the dirty water tank.
The flexible hose is clogged.
Clean the hose. Follow instructions on page
15.
The float in the dirty water tank
has been activated.
Empty and clean the dirty water tank.
Brushrolls will not
turn during floor
cleaning.
Brushrolls may be wrapped with
hair or debris.
Remove obstruction. Follow instructions on
page 20.
Brushrolls are not installed
correctly.
Remove the brushrolls and reinstall. Follow
instructions on page 21-22.
The belt is not routed correctly. Check the belt routing on page 22.
The belt is worn or broken.
Replace the belt. Follow instructions on
page 21-22. To purchase parts, call 1-877-
531-7321 (US) / 1-844-608-3081 (CA).
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