3.5QT. DIGITAL AIR FRYER
WITH TWO-TIER BASKET
INSTRUCTION MANUAL
Before operating your new appliance, please read all instructions carefully and keep for
future reference
.
MODEL: EAF-2500D(A~Z)
Questions? Elite's customer service team is ready to help.
Call us toll-free at 800-365-6133 ext. 120/105.
For more Elite products, visit us at www.maxi-matic.com.
TABLE OF CONTENTS
IMPORTANT SAFEGUARDS
INTRODUCTION
SHORT CORD PURPOSE
POLARIZED PLUG
PARTS IDENTIFICATION
HOW TO USE THE TOUCH SCREEN PANEL
QUICK MENU CHART
BEFORE FIRST USE
HOW TO USE
CLEANING AND MAINTENANCE
COOKING TIME CHART
HINTS AND TIPS
TROUBLESHOOTING GUIDE
WARRANTY POLICY
RETURN INSTRUCTIONS
2
4
4
4
5
6
7
7
8
12
12
14
15
17
18
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IMPORTANT SAFEGUARDS
The Elite Brand takes consumer safety very seriously. Products are designed and
manufactured with our valued consumers’ safety in mind. Additionally, we ask that
you exercise a level of caution when using any electrical appliance by following all
instructions and important safeguards.
READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE
REFERENCE
WARNING: When using electrical appliances, basic safety precautions should
always be followed as below:
1. Never immerse the power cord, plug
or housing in water or under the tap.
2. Make sure no liquid enters the
appliance to prevent electric shock
or short-circuit.
3. Do not cover the air inlet and outlet
of the appliance during operation.
4. Always place foods to be cooked in
the basket, foods should never come
into direct contact with the heating
elements.
5. Never ll the pan with oil as this may
cause a re hazard and damage to
the appliance.
6. Never touch the inside of the
appliance during operation (pan,
basket, etc.)
7. Make sure that your output voltage
corresponds to the voltage stated on
the rating label of the appliance.
8. If the supply cord is damaged, it
must be replaced by a special cord or
assembly available from the
manufacture or its service agent.
9. It is recommended to regularly
inspect the appliance to avoid a
hazard. Do not operate any
appliance with a damaged cord or
plug or after the appliance
malfunctions or has been damaged
in any manner. Return appliance
to the nearest authorized service
facility for examination, repair, or
adjustment.
10. Never attempt to repair the
appliance yourself, otherwise the
warranty becomes invalid.
11. This appliance is not intended for
use by persons (including children)
with reduced physical, sensory
or mental capabilities, or lack of
experience and knowledge, unless
they have been given supervision
or instruction concerning use of the
appliance by a person responsible
for their safety.
12. Close supervision is necessary when
appliance is used near children.
13. NEVER ALLOW A CHILD TO USE THIS
PRODUCT.
14. DO NOT let the power cord hang
over the edge of the table or
work-top, and keep it away from any
hot surfaces.
15. Do not plug in the appliance or
operate the control panel with wet
hands.
16. Do not place or use the appliance on
or near combustible materials, such
as a table-cloth, curtains or
wallpaper.
17. Only connect the appliance to a
grounded wall socket. Always make
sure that the plug is inserted into the
wall socket properly.
18. Never connect this appliance to an
external timer switch in order to
avoid a hazardous situation.
19. Never leave appliance unattended.
20. The appliance should be placed on
a horizontal and stable surface when
using. Do not place on plastics,
board or any other easy-wear
surface.
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21. Appliance surfaces may become hot
during use.
22. Do not place the appliance against
wall or other appliances, leave
around 4 inches of space from
nearby objects. Do not place
anything on the top of appliance.
23. Do not use the appliance beyond the
specication of this manual.
24. During operation, hot steam will
exhaust through the hind side air
outlet. Keep your hands and face at a
safe distance from the steam and the
air outlet openings. Also be careful of
hot steam and air when you remove
the pan from the appliance.
25. If food burns and dark smoke
releases from the air outlet, unplug
immediately and wait for smoke
release to stop, then clean the food
and oil from the pan and basket.
26. After use, turn off power to the
appliance then unplug from the wall
outlet.
27. Unplug the appliance from outlet
when it is not in use or before
cleaning. Allow it to cool down rst
before cleaning.
28. Do not use any accessories that have
not been provided with the
appliance.
29. This appliance is intended to be used
indoors. Do not use outdoors.
30. Clean and wipe and dry the pan
and the basket before placing food
inside.
31. Do not power on the Air Fryer when
the Top Lid is open.
32. Always unplug the appliance when
not in use.
33. If the appliance is of the grounded
type, the extension cord should be a
grounded cord.
34. To ensure continued protection
against risk of electric shock, connect
to properly grounded outlets only.
35. Some countertop and table surfaces,
such as Corian®, wood and / or
laminates, are not designed to
withstand prolonged heat generated
by certain appliances. It is
recommended by countertop
manufacturers and Maxi-Matic that
a hot pad or trivet be placed under
your appliance to prevent possible
damage to the surface.
IMPORTANT SAFEGUARDS (cont.)
SAVE THESE INSTRUCTIONS.
THIS PRODUCT IS FOR
HOUSEHOLD USE ONLY.
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INTRODUCTION
Thank you for purchasing the Elite Platinum Digital Air Fryer.
Your new Digital Air Fryer has a variety of functions to handle
a wide array of cooking tasks. With its easy to use digital touch
screen display and 6 Quick Menu functions, you can fry, cook,
or even bake your favorite meals and snacks with ease! Best
of all you will be cooking healthier without the addition of oil.
Not only can you cook foods without the mess of oil but you
can cook faster which saves you time and energy. Unlike most
conventional deep fryers, the Digital Air Fryer’s unique vapor
system combined with circulating hot air will automatically
make foods crispier and of course healthier without oil. We
hope you enjoy your new Elite Platinum Digital Air Fryer and
start cooking healthier today!
SHORT CORD PURPOSE
Longer power-supply cords or extension cords are
available and may be used if care is exercised in their use.
If an extension cord is used: (1) the marked electrical rating of
the extension cord should be at least as great as the electrical
rating of the product; (2) the extension cord should be
arranged so that it will not drape over the countertop or
tabletop where it can unintentionally be pulled on or tripped
over by children or pets.
POLARIZED PLUG
If this appliance is equipped with a polarized plug (one blade is
wider than the other), please follow the below instructions:
To reduce the risk of electrical shock, this plug is intended to t
into a polarized outlet only one way. If you are unable to t the
plug into the electrical outlet, try reversing the plug. If the plug
still does not t, contact a qualied electrician. Never use the
plug with an extension cord unless the plug can be fully
inserted into the extension cord. Do not alter the plug of the
product or any extension cord being used with this product.
Do not attempt to defeat the safety purpose of the polarized
plug.
NOTE:
A short power cord
is provided to reduce
the risk of personal
injury resulting from
becoming entanlged
in or tripping over a
long cord.
5
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PARTS IDENTIFICATION
1. Touch Screen
2. Lid Release Switch
3. Lid Handle
4. Basket Fold-Down Switch
5. Basket Handle
6. Power Cord
7. Heating Elements
8. Safety Switch
9. Top Cover
10. Main Base
11. Pan Handle
12. Pan
13. Basket
14. Handle Bracket
15. Extra Basket Layer
16. Basket Layer Remover
NOTE:
The Basket (13) and Layer
(15) consists of a non-stick
surface. To avoid scratching
the non-stick surface please
use wooden or plastic
utensils.
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HOW TO USE THE TOUCH SCREEN PANEL
POWER BUTTON: Powers the Digital Air Fryer ON/OFF.
START/STOP BUTTON: Starts or Cancels selected cooking function.
MENU BUTTON: Use this button to cycle through and select a QUICK MENU
function - The arrow on the display will point to the selected function - Bake, Meat,
Fish, Fries, Cheese, Veg (Vegetables).
TIME/TEMPERATURE BUTTON: Use this button to toggle between adjusting Cook
Time (from 1 minute up to 60 minutes) and Temperature (from 149°F up to 400°F).
INCREASE/DECREASE BUTTON: Use these buttons to increase/decrease the Time
and/or Temperature settings.
HEATING INDICATOR: This icon will illuminate when the Air Fryer is heating.
Your Digital Air Fryer features a Touch Screen Panel. Use your nger to lightly touch/
press/tap the buttons on your fryer when making selections. It is not recommended
or necessary to push down with excessive force on the buttons as this may lead to
damaging the control panel of your fryer.
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QUICK MENU CHART
MENU
DEFAULT
TEMP
DEFAULT
TIME
RECOMMENDED
TEMP RANGE
RECOMMENDED TIME
RANGE
BAKE 320°F 20 min
320°F ~ 392°F
1°F increments
10 ~ 20min
1 min increments
MEAT 400°F 20 min
375°F ~ 400°F
1°F increments
10 ~ 20min
1 min increments
FISH 392°F 10 min
350°F ~ 392°F
1°F increments
10 ~ 20min
1 min increments
FRIES 392°F 25 min
350°F ~ 392°F
1°F increments
15 ~ 25min
1 min increments
CHEESE 356°F 10 min
356°F ~ 375°F
1°F increments
10 ~ 15min
1 min increments
VEGETABLES 320°F 10 min
320°F ~ 375°F
1°F increments
10 ~ 20min
1 min increments
BEFORE FIRST USE
1. Before using your Digital Air Fryer for the rst time, carefully remove all
packaging material.
2. Remove the parts from the box and wash the Pan (12) and Basket (13) with
warm, soapy water and a non-abrasive sponge.
IMPORTANT: DO NOT IMMERSE THE MAIN HOUSING IN WATER. Wipe the interior
and exterior of appliance clean with a damp cloth.
IMPORTANT: THIS IS NOT A DEEP FRYER. DO NOT FILL THE APPLIANCE OR ITS PAN
(12) WITH OIL OR FRYING FAT.
3. Place the appliance on a at, horizontal and stable surface (make sure surface is
heat-resistant). Place away from walls and other appliances. Leave
approximately 4 inches of space from nearby objects (See Figure 1).
4. Lift the Lid Handle (3) and open the Top Cover (9) to the position shown in
Figure 2. The Top Cover (9) will remain open and locked into place. Grasp
Basket Handle (5) to lift out Basket (13) (See Figure 2).
TIP: Never place food directly into the Pan (12). In place of using the Basket (13), an oven-safe
plate or bowl (not included) can be placed onto a wire rack (not included) into the Pan (12).
Figure 1 Figure 2
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HOW TO USE
1. Make sure the Pan (12) is properly inserted into the Main
Base (10) of the unit.
2. Place ingredients into Basket (13) and place Basket (13) into
the Pan (12) (See Figure 3).
TIP: Do not press the Basket Fold-Down Switch (4) when placing the
Basket (13) into the Pan (12).
TIP: Do not ll the Basket (13) over the MAX ll position.
3. To close the Top Cover (9), hold the Lid Handle (3) with one
hand and use your other hand to push down on the Lid
Release Switch (2). Slowly lower the Top Cover (9) down
until it fully closes (See Figure 4).
TIP: Always be sure to have a rm hold on the Lid Handle (3) before
pressing the Lid Release Switch (2). Do not allow Top Cover (9) to
forcefully drop down onto Main Base (10).
HOW TO MANUALLY PROGRAM TIME AND TEMPERATURE:
HINTS:
If cooking food that
expands, make sure
the cooked capacity
will not exceed the
MAX ll position.
1. Plug Power Cord (6) into an electrical outlet. The appliance
will be on standby mode.
2. Tap the POWER button.
3. Tap the TIME/TEMP button, the display will ash the default
time of 25 minutes. Use the INCREASE/DECREASE buttons
to program the air frying time. Hold down the INCREASE or
DECREASE button for rapid increase/decrease of time.
4. Once you have selected your air fry time, touch the TIME/
TEMP button again and the display will ash the default
temperature of 400°F.
5. Use the INCREASE/DECREASE buttons to program the air
frying temperature. Hold down the INCREASE or DECREASE
button for rapid increase/decrease of temperature.
6. Once you have selected your air frying temperature, tap
START.
-
It is recommended to
pre-heat the air fryer
on empty for 3 min. if
the appliance is cold.
-
NOTE:
The initial 15 minutes
of use may result
in minimal smell
and smoke. This is
normal and harmless
and comes from the
protective substance
applied to the heating
elements during
manufacturing.
CAUTION:
Do not touch the Pan
(12) during and
immediately after use
as it gets very hot. Only
hold the pan by the
Handles (11).
Figure 3 Figure 4
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HOW TO USE (cont.)
HOW TO SELECT A QUICK MENU FUNCTION:
1. Plug Power Cord (6) into an electrical outlet. The appliance
will be in standby mode.
2. Tap the POWER button.
3. Tap the MENU button and the 6 Quick Menu functions will
appear on the display. Keep tapping the MENU button until
you’ve reached the desired Quick Menu function. It will
begin ashing.
4. To manually adjust the Times and Temperatures for each
Quick Menu function, tap the TIME/TEMP button while the
Quick Menu function is ashing.
TIP: Please reference the QUICK MENU CHART on page 11, for the
recommended ranges of time and temperature for each Quick Menu
function.
5. The display will ash the default air fry time. Use the
INCREASE/DECREASE buttons to adjust the time up or
down. Hold down for rapid increase/decrease of time.
6. Once you have selected your air fry time, tap the TIME/
TEMP button again and the display will ash the default
temperature.
7. Use the INCREASE/DECREASE buttons to adjust the
temperature up or down. Hold for rapid increase/decrease
of temperature.
8. Once you have selected your air fry temperature tap START.
DURING THE COOKING/FRYING PROCESS:
NOTE:
Each Quick Menu
function is pre-
programmed with a
default time and
temperature (please
reference QUICK
MENU CHART on
page 11.
HINT:
It is recommended to
pre-heat the air fryer on
empty for 3 min. if the
appliance is cold.
1. Once you tap START, the Timer will begin counting down
and the Heating Indicator will illuminate red.
TIP: During cooking, tap the TIME/TEMP button and the INCREASE/
DECREASE buttons to manually adjust the cooking temperature and
time. TAP START to resume cooking.
2. Some recipes require stirring/mixing the contents mid-way
through cooking (see Cooking Time Chart on page 12).
You can do this in the middle of the cooking process by rst
pressing the STOP button. To stir the ingredients, grasp
the Lid Handle (3) and lift to open. Allow the Top Cover (9)
to click and lock into position and remain open on its own.
Grasp the Basket Handle (5) and lift out of fryer. Shake or
stir the contents of the basket using a non-metallic utensil
and then place Basket (13) back into the Pan (12).
TIP: If you set the timer to half the required cook time, you will hear the
timer indicator when you have to stir the ingredients. However, this
means that you will need to set the timer again to the remaining cook
time after stirring.
3. To resume the air frying process, tap START.
TIP: After you tap STOP, if you do not resume cooking by tapping START
within 3 minutes, the unit will automatically turn off and go into
standby mode.
NOTE:
The Heating Indicator
will come on and go
out from time to time.
This indicates that
the heating element
is maintaining the set
temperature.
-
Any excess oil from
food will collect at
the bottom of the Pan
(12).
-
CAUTION:
Do not touch the pan
(12) during and
immediately after use
as it gets very hot. Only
hold the pan by the
handles (11).
9
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HOW TO USE (cont.)
WHEN COOKING/FRYING IS COMPLETE:
1. When the timer completes its countdown, the air fryer will
beep and stop heating - this signals it is time to remove
your food.
2. Open the Top Cover (9) and allow it to click and lock into
position and remain open on its own. Grasp the Basket
Handle (5) and lift out of the fryer. Place it onto a at,
heat-resistant surface (See Figure 5).
3. Check that your foods are ready. If not, then place the
Basket (13) back into the Pan (12) and set the timer for a few
more minutes.
4. Empty the contents of the Basket (13) into a bowl or onto a
plate (See Figure 6). If necessary, you can also use Tongs to
remove foods from the Basket (13).
TIP: If food contents within Basket (13) are too heavy to lift using the
Basket Handle (5), use oven mitts to lift out the Pan (12) and Basket (13)
together by grasping the Pan Handles (11). Place on a at, heat-
resistant surface and use tongs to remove contents.
TIP: Do not turn the Basket (13) and Pan (12) upside down together, as
any excess oil that has collected in the bottom of the Pan (12) will be
poured onto the foods.
5. When the next batch of ingredients is ready, the air fryer is
instantly ready to use again.
6. When cooking is complete, tap the POWER button to shut
down and remove the Power cord (6) from the electrical
outlet (See Figure 8).
NOTE:
The fan motor will
continue to operate
in order to cool down
the Pan (12) and
the Basket (13), this
will stop within 30
seconds.
-
-
CAUTION:
When opening the Top
Cover (9), be careful
of hot air and steam.
Keep hands and face
away from the opening.
After cooking, the Pan
(12) and Basket (13)
will be extremely hot
to the touch. Do not
touch surfaces of the
Pan (12) or Basket (13)
directly.
Do not press the Basket
Fold-Down Switch
(4) while holding the
Basket (13)
(See Figure 7).
-
-
Figure 5
Figure 7
Figure 6
Figure 8
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HOW TO USE (cont.)
HOW TO USE THE EXTRA BASKET LAYER:
1. Place food into the bottom of the basket, single layer.
2. Place the Extra Basket Layer (15) into the basket and it will
automatically rest onto the grooves built into the basket. If
the layer does not sit evenly or at, this means the food on
the bottom is too high (See Figure 9).
3. Place desired food onto the top basket layer to fry separate-
ly and away from the food on the bottom.
4. Insert basket into the Air Fryer and program to cook as
directed.
TO REMOVE THE LAYER:
1. Always remove food rst from the top layer before remov-
ing the layer out of the basket.
2. Use the Hook provided (16), simply hook it into the center
of the basket loop and lift out carefully (See Figure 10).
3. Then remove food from the bottom of the basket.
Figure 9
HINT:
It is recommended to
place fries on the top
layer when using both
layers to cook.
CAUTION:
Use oven mitts if
necessary. Contents are
HOT.
Figure 10
11
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CLEANING & MAINTENANCE
The air fryer should be cleaned thoroughly after every use.
1. Make sure the Power Cord (6) is disconnected from the
electrical outlet and that the appliance has cooled down
before attempting to clean.
2. The Pan (12), Basket (13) and the inside of the appliance
have a nonstick coating. Do not use metal utensils or
abrasive cleaning materials on them, as this can damage
the non-stick coating.
3. Wipe the outside of the appliance with a damp cloth.
4. Clean the Pan (12) and Basket (13) with hot water, dish-
washing soap and a non-abrasive sponge.
5. You can use a degreaser to remove any stuck-on residue.
TIP: If food residue is stuck to the Basket (13) or the bottom of the Pan
(12), place the Basket (13) into the Pan (12) and ll with dishwashing
soap and water and let soak for 10 minutes.
6. Clean the inside of the appliance with hot water and a
non-abrasive sponge.
7. Never immerse the power cord, plug or the appliance body
in water or any other liquids.
8. Dry all parts after each use, re-assemble and store in a cool,
dry location.
COOKING TIME CHART
INGREDIENTS
AMOUNT
(ounces)
TIME
(minutes)
TEMP.
(°F)
STIR NOTES
POTATOES
Thin frozen
fries
15 ~ 25 11-16 392 STIR
Thick frozen
fries
15 ~ 25 13-20 392 STIR
Homemade
fries (0.3”x0.3”)
15 ~ 30 15-20 392 STIR
add 1/2 tbsp
of oil
Homemade
potato wedges
15 ~ 30 20-22 356 STIR
add 1/2 tbsp
of oil
Homemade
potato cubes
15 ~ 25 14-18 356 STIR
add 1/2 tbsp
of oil
Homemade
potato chips
10 9-10 320
NOTE:
The Drawer Pan (12)
and Basket (13) are
dishwasher-safe (top
rack only).
CAUTION:
Do not allow water to
seep into the LED
control panel as that
may damage the
appliance.
13
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INGREDIENTS AMOUNT
(ounces)
TIME
(minutes)
TEMP.
(°F)
STIR NOTES
MEAT
Steaks 6 ~ 18 10-12 356
Porkchops 6 ~ 18 12-14 356
Hamburgers 6 ~ 18 8-14 356
Drumsticks 6 ~ 18 20-22 356
Chicken wings 15 ~ 20 16-18 392
Chicken strips 6 ~ 18 12-16 356
SNACKS
Egg rolls 6 ~ 18 9-10 392 STIR
Use
oven-ready
Frozen chicken
nuggets
6 ~ 18 7-10 392 STIR
Use
oven-ready
Frozen sh
sticks
6 ~ 14 7-10 392
Use
oven-ready
Fish llet in
batter
6 ~ 18 8-14 356 STIR
Battered
shrimp
6 ~ 18 8-13 356 STIR
Frozen cheese
sticks
6 ~ 14 9-10 356
Use
oven-ready
Stuffed veggies 6 ~ 14 10 320
Mushrooms 6 ~ 14 10 320
Onion rings 6 ~ 18 8-13 356
BAKING
Cake 10 27-30 320
Use oven-
safe dish
Quiche 15 26-28 356
Use oven-
safe dish
Mufns 10 22-30 392
Use
oven-safe
mufn cups
Sweet snacks 15 27 320
Use oven-
safe dish
NOTE:
All information is
for reference only
and can be adjusted
according to the user’s
preference. They are
approximations as
foods differ in size and
density. Cooking
temperatures and
times cannot be
guaranteed.
13
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HINTS & TIPS
• Smaller cuts of food usually require a slightly shorter
cooking time than larger foods.
• A larger amount of food only requires a slightly longer
cooking time and a smaller amount of food only requires a
slightly shorter cooking time.
• Stirring or shaking smaller foods mid-way through the
cooking process will improve the end result and can help
cook more evenly.
• Adding a small amount of oil to fresh potatoes can result in
a crispier result. Cook your ingredients in the air fryer within
a few minutes after adding the oil.
• Do not air fry extremely greasy foods such as sausages in
the air fryer.
• Snacks that can be prepared in an oven can also be
prepared in the air fryer.
• The air fryer can also reheat foods. To reheat foods, set the
temperature to 300°F for up to 10 minutes.
• To cook frozen foods, add an additional 3-5 minutes to your
cook time.
BAKING OR STEAMING FOODS:
• Place an oven-safe dish (not included) into the air fryer
Basket (13) if you want to bake, steam foods or if you want
to air fry delicate foods or foods with llings.
• Use pre-made dough to prepare foods with llings quickly
and easily. Pre-made dough also requires a shorter
cooking time than home-made dough.
• If the oven-safe dish is too large for the Basket (13), you can
place a wire rack (not included) onto the bottom of the Pan
(12) and place the oven-safe dish onto the wire rack.
• For steaming foods, generally, 1-2 cups of water provides
approximately 5-10 minutes of steam time. Add water to
the Pan (12). Place wire rack (not included) into the Pan
(12). Place food into an oven-safe dish (not included) and
place dish onto the wire rack.
HOMEMADE FRENCH FRIES:
• The optimum amount for air frying crispy fries is 17.5oz. or a
little over 1 lb.
• When making your own French fries, follow these steps:
1. Peel potatoes and slice them into strips.
2. Wash and dry them thoroughly.
3. Mix potato strips in a bowl with ½ tablespoon of olive
oil, make sure they are evenly coated.
4. Using your hands or tongs, place the potato strips into
the frying Basket (13).
When baking foods
that rise, the Basket
(1) should not be lled
more than halfway.
Do not pour the
potato sticks from the
bowl into the Basket
(13) to avoid
transferring any
excess oil into the
Basket (13).
-
-
NOTE:
Add 3 minutes to the
cooking time if you
begin cooking while
the air fryer is still
cold.
-
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TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
The airfryer does not
work.
The appliance is not plugged
in.
Plug the Power Cord (6) into an electrical
outlet.
You did not press and hold the POWER
button for 3 seconds
The appliance is defective.
Contact customer service at
www.maxi-matic.com
Air fryer keeps
returning to standby
mode while you are
trying to program time/
temperature.
During time/temp selection
process, if START button is not
pressed within 3 minutes, the
unit will automatically turn off
and go into standby mode.
Do not wait more than 3 minutes after
making your selections to tap START
button.
Food is not completely
cooked/fried.
There is too much food in the
Basket (13).
Use smaller batches of food in the Basket
(13). Small batches of food will cook more
evenly.
The cooking temperature is set
too low.
Increase the temperature setting. Check
“Cooking Time Chart” found in this manual.
The cooking time is too short.
Increase the time setting. Check “Cooking
Time Chart” found in this manual.
Food is raw and frozen solid.
Raw frozen foods should be thawed before
cooking in the air fryer. Exceptions to this
are pre-cooked frozen foods.
Food is unevenly
cooked.
Certain foods need to be
stirred mid-way through the
cooking process.
Foods that overlap inside the Basket
(13) need to be stirred mid-way through
cooking.
Fried snacks are not
crispy.
You used a type of snack
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush some oil
onto the snacks for a crispier result.
I cannot close the
Top Cover (9) properly.
The Basket (13) is too full. Do not overll the Basket (13).
The Basket (13) is not aligned
correctly.
Make sure the Handle Bracket (14) is ush
with the Pan (12).
The Pan (12) is not properly
placed inside.
Make sure Pan Handles (11) are not
blocking the Top Cover (9).
White smoke is emitting
out of the appliance
during use.
You are preparing food with a
high oil content.
When cooking with oily foods, oil will drain
into the Pan (12). When the air fryer heats
up, the pan heats up the oil and produces
white smoke. This does not adversely affect
the air fryer or your cooking process.
The pan has built-up
oil residue from previous uses.
White smoke is caused by oil leftover in the
Pan (12). Make sure to thoroughly clean the
Pan (12) after every use.
Home-made French
fries are coming out
unevenly cooked.
Your potatoes are not fresh or
are frozen.
Make sure to use fresh and rm potatoes,
not frozen potatoes, for home-made French
fries.
Potato strips were not well
rinsed prior to frying.
Thoroughly rinse sliced potato to remove
all starch prior to frying.
16
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Home-made French
fries are not crispy after
air frying.
Crispiness is directly linked to
the amount of oil used and
water content of the potato.
Potato strips need to be thoroughly dried
before adding oil.
Slice potato strips thinner if you want them
crispier.
Use a bit more oil on the potato strips prior
to frying if you want crispier results.
PROBLEM POSSIBLE CAUSE SOLUTION
17
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LIMITED WARRANTY* ONE (1) YEAR
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE
PLEASE DO NOT RETURN TO STORE OF PURCHASE.
If you have any problems with this unit, contact Customer Service for support.
1. Your small kitchen appliance is warranted to the original purchaser to be free from any
manufacturing defects under normal use and conditions for one (1) year, cord excluded.
This Warranty applies only to the original purchaser of this product.
2. Retail stores/merchants selling this product do not have the right to alter, modify, or in
any way revise the terms and conditions of the warranty.
3. If you use your appliance for household use and according to instructions, it should give
you years of satisfactory service.
4. At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be
defective during the warranty period.
5. The repaired or replacement product will be in warranty for the remaining balance of the
one-year warranty period and an additional one-month period.
6. Consumer’s remorse is not an acceptable reason to return a product to our Service
Center.
7. This limited warranty covers appliances purchased and used within the 50 U.S. states
plus the District of Columbia and does NOT cover normal wear of parts or:
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial
use, improper assembly or installation of product.
- Damages caused in shipping.
- Damages caused by replacement or resetting of house fuses or circuit breakers.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care
and maintenance, or incorrect current or voltage.
- Lost or missing parts of the product. Parts will need to be purchased separately.
- Damages of parts that are not electrical; i.e. cracked or broken plastic/glass,
scratched/dented inner pots.
- Damage from service or repair by unauthorized personnel.
- Extended warranties purchased via a separate company or reseller.
- Acts of God such as re, oods, hurricanes, tornadoes, etc.
8. This warranty does not apply to re-manufactured merchandise.
Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the
breach of any express or implied warranty. Apart from the extent prohibited by applicable
law, any implied warranty of merchantability or tness for a particular purpose is limited in
time to the duration of the warranty.
*One Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia,
excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product
usage which is in violation of the written instructions provided with the unit will void this
warranty. For international warranty, please contact the local distributor.
This warranty gives you special legal rights and you may also have other rights to which you
are entitled which may vary by state, province, and/or jurisdiction.
**Any instruction or policy included in this manual may be subject to change at any time.
MAXI-MATIC, USA
18401 E. Arenth Ave. City of Industry, CA 91748
Customer Support Hours of Operation MON-FRI 8:30 AM - 5:00 PM PST
(800) 365-6133 Ext: 120/107/105; (626) 912-9877 Ext: 120/107/105
Visit: www.maxi-matic.com for Live Chat Support and Contact Us Form
18
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Visit: www.maxi-matic.com for support on this product.
RETURN INSTRUCTIONS
RETURNS:
A. Any return of defective merchandise to the manufacturer must be
processed accordingly by rst contacting customer service (info@
maxi-matic.com) to obtain an RA # (Return Authorization Number). We
will not accept any returns of merchandise without an applicable RA #.
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your
following these instructions if you are returning the unit to Maxi-Matic,
USA:
1. Carefully pack the item in its original carton or other suitable
box with sufcient cushioning to avoid damage in shipping.
2. Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code, daytime tele
phone number, and RA#,
b) A dated sales receipt or PROOF OF PURCHASE,
c) The model number of the unit and the problem you
are having (Enclose in an envelope and tape directly to
the unit before the box is sealed,) and
d) Any parts or accessories related to the problem.
3. Maxi-Matic, USA recommends that you ship the package via UPS
ground service for tracking purposes. We cannot assume
responsibility for lost or damaged products returned to us
during incoming shipment. For your protection, always carefully
package the product for shipment and insure it with the carrier.
C.O.D shipments cannot be accepted.
4. All return shipping charges must be prepaid by you.
5. Once your return has been received by our warehouse, Maxi-Matic,
USA will repair or replace the product if it is defective in material or
workmanship, subject to the conditions in paragraph B.
6. Maxi-Matic will pay the shipping charges to ship the repaired or
replacement product back to you.
Elite Customer Service Center
Elite is a registered trademark of Maxi-Matic, USA.
Copyright Elite by Maxi-Matic.
Actual product may vary from the images/illustrations in this manual due to continual product improvement.
Mail:
Phone:
Website:
Maxi-Matic, USA
18401 E. Arenth Ave
City of Industry, CA
91748-1227
800-365-6133 ext. 120/105
www.maxi-matic.com
Visit our website for Live Chat Support
& Contact Us Form
Register your product online
elitebymaximatic @elite_by_maximatic
MODEL: EAF-2500D(A~Z)
