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Before You Call For Service...
Troubleshooting Tips
Save time and moneg! Review the charts on the following
pages first and gou meg not need to call for service.
Surface units will not
maintain a rolling boil
or cooking is not In some areas, the power • Cover pan with a lid until desired heat is obtained.
fast enough (voltage) meg be low.
Surfaceunits do A fuse in gour home meg be • Replacethe fuse or reset the circuit breaker.
not work properlg blown or the circuit breaker
tripped.
Cooktop controls •Check to see the correct control is set for the surface
improperly set. unit you are using.
Surface unit stops This is normal. The unit
glowing when turned isstill onand hot.
to alower setting
Scratches (meg appear Incorrect cleaning • Scratches ore not removable.Tinu scratches will become
as cracks) on cooktop methods being used. lessvisible in time as a result of cleaning.
glass surface Cookware with rough bottoms • To ovoid scratches, usethe recommended cleaning
being used or coarse particles procedures. Makesure bottoms of cookware ore cleon
(salt or sand) were between before use,and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Possible Causes What To Do
Improper cookware
being used.
• Use pans which are flat and match the diameter of
the surface unit selected.
Cookwere has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the gloss cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the gloss cools.
Plastic melted to Hot cooktop came into •See the Glass surface potential for permanent damage
the surface contact with plastic placed section in the Cleaning the gloss cooktop section.
on the hot cooktop.
Pitting (orindentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cgcling Improper cookware • Use onlu flat cookware to minimize cucling.
offend on of being used.
surface units
Ovenlight does Light bulb is loose. • Tighten or replace the bulb.
not work
Oven will not work Plugon range is not completelg • Makesure electrical plug is plugged into a live,properlu
inserted in the electrical outlet, grounded outlet.
A fuse in gour home meg •Replacethe fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperlg set. • See the Using the oven section.
Oven too hot. • Allow the oven to cool to below locking temperature.
44
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