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17
EN
www.napoleongrills.com
N415-0425CE-GB-DE DEC 11.18
Problem Possible Causes Soluon
Infrared burner (if equipped)
abruptly makes a loud
sound and grows dim.)
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
grill surface covered by griddle or
pan.)
Leaking gasket surrounding the
the burner housing.
two minutes. Relight burner and burn on high
surface is covered by objects or accessories.
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for
assembly.
working.
Unit not connected to power.
Blown Fuse.
Faulty transformer.
Terminals on switch or circuit
board are corroded or loose.
Faulty igniter.
Dirty or corroded electrodes.
Plug power cord (from working GFI protected
outlet) into electrical box on the back of the
grill. Plug transformer cord into power box.
Replace fuse located on outlet line of
transformer.
Check transformer output – should be 12VAC.
Replace if required.
cabinet.
Replace igniter – located under electrical
cover.
Clean or replace as required.
Oven and control panel lights
not working
Unit not connected to power.
Blown fuse.
Faulty transformer.
Terminals on switch or circuit
board are corroded or loose.
Bulbs blown (oven lights only).
Plug power cord (from working GFI protected
outlet) into electrical box on the back of the
grill. Plug transformer cord into power box.
Replace fuse located on outlet line of
transformer.
Check transformer output – should be 12VAC.
Replace if required.
cabinet.
N415-0425CE-GB-DE DEC 11.18.indd 17 12/13/2018 12:44:04 PM
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