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303021292426
For support please visit us at:
bestwayusa.com/support
©2022 Bestway Inflatables & Material Corp.
All rights reserved
Trademarks used in some countries under license from Bestway Inflatables & Material Corp., Shanghai, China
Exported by Bestway (Hong Kong) International Ltd./Bestway Enterprise Company Limited
Suite 713, 7/Floor, East Wing, Tsim Sha Tsui Centre, 66 Mody Road, Kowloon, Hong Kong
Distributed in North America by Bestway (USA) Inc., 3435 S. McQueen Road, Chandler, AZ 85286, United States of America
Tel: +86 21 69135588
www.bestwayusa.com
TROUBLESHOOTING
Sand Filter does
not operate
Sand is flowing
to the pool
No water flow
Excessive filter
pressure
Control Valve
leaks from the
port D
Connectors
leaks
Problems Probable Causes Solutions
- GFCI broken
- Sand is too small
- Move the control valve from the
backwash to the filter function
without stop the sand filter
- The level of the sand is too high
- The skimmer was broken
- Stopper plugs were not removed
- Air was not released
- The control valve is set to Closed
- The strainer is blocked
- Sand filter broken
- Dirty filter
- Calcified sand bed
- Insufficient backwashing
- The pressure gauge was broken
- Control Valve was set between
two functions
- The gasket was broken
- O-ring on the hose connection
was broken
- Loose Hoses
- For assistance, please visit the support section on our
website, www.bestwayusa.com.
- Recommend 0.45 mm to 0.85 mm #20 silica sand
- Stop the sand filter every time set the control valve
- Check if the level of the sand is between the
marked “MAX” and “ MIN” on the hub
- Replace the skimmer
- Remove the stopper plugs and insert the debris
screens
- Release the air
- Set to filter function
- Clean the strainer
- Call for service
- Backwash
- Inspect sand and change if necessary
- Backwash until effluent runs clear
- Replace the pressure gauge
- Set to one function
- Replace the gasket
- Replace the o-ring
- Tighten them
GFCI LED flash
- Plug may be loose in the socket; the
internal metal part of the plug doesn't
guarantee a secure connection
- Replace the socket
- Replace the pump