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20
Troubleshooting
REGISTRATION = WARRANTY
REPLACEMENT
PARTS
To obtain replacement parts,
contact the local retailer in your
area or log onto weber.com.
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the CustomerService
Representative in your area using
the contact information on
weber.com.
GREASY GRILL (Peeling Paint & Flare-Ups)
SYMPTOM
• Inside of lid appears to have the appearance of peelingpaint.
CAUSE SOLUTION
The flakes you see are accumulated cooking vapours
that have turned into carbon.
This happens over time after repeated use of your
grill. This is not a defect. Clean the lid. Refer to the
“Product Care” section.
SYMPTOM
• Experiencing flare-ups when grilling or preheating.
CAUSE SOLUTION
There is leftover food from the previous meal. Always preheat the grill on the highest setting for 10
to 15 minutes.
The inside of the grill needs to be cleaned thoroughly. Follow the steps in the "Cleaning and Maintenance"
section to clean the grill inside from the top down.
LIGHTED CONTROL KNOBS
SYMPTOM
• Control knobs do not turn on after pressing power button.
CAUSE SOLUTION
Batteries are old. Install new batteries. Refer to “Replacing Batteries
for the Lighted Control Knobs” on this page.
Replacing Batteries for the Lighted
Control Knobs
Use alkaline batteries only. Do not mix old and new
batteries or dierent types of batteries (standard,
alkaline, or rechargeable). If you do not plan to use the
light for a month or more, remove the batteries.
1) Locate the battery housing on the inside of the
cabinet on the bottom right side.
2) Turn battery housing anti-clockwise to open (A).
3) Replace three D batteries (B).
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