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19
Troubleshooting
Proper Burner Flame Pattern
The burners in your grill were factory set for the
correct air and gas mixture. When the burners
are performing correctly, you will see a specific
flame pattern. The tips may occasionally flicker
yellow (A), with a descending light blue (B) to
dark blue flame (C).
Spider Screens
The combustion air openings of the burners(D)
are fitted with stainless steel screens to
prevent spiders and other insects from spinning
webs and building nests inside the burners.
Additionally, dust and debris can accumulate
on the outside of the spider/insect screen and
obstruct the oxygen flow to the burners.
GAS FLOW
SYMPTOM
• Grill does not reach desired temperature or heatsunevenly.
• One or more of the burners fail to ignite.
• Flame is low when burner is on high position.
• Flames do not run the whole length of the burner.
• Burner flame pattern is erratic.
CAUSE SOLUTION
Some countries have regulators with a “flow limiting
device” that has been activated. Thissafety feature
built into the regulator restricts the gas flow in the
event of a gas leak. You can inadvertently activate this
safety feature without having a gas leak. This typically
occurs when you turn on the gas at the LPG cylinder
and one or more of the control knobs are not in the
o position. It may also occur if you turn on the LPG
cylinder too quickly.
Reset the “flow limiting device” by closing the LPG
cylinder valve and turning all the burner control
knobs to the o
position. Wait five minutes to
allow accumulated gas to dissipate, then ignite
the grill again following the instructions in the
“Operation” section.
The LPG cylinder is low or empty. Refill LPG cylinder.
Fuel hose is bent or kinked. Straighten fuel hose.
Burner ports are dirty. Clean burner ports. Refer to “Cleaning the
BurnerPorts.”
SYMPTOM
• Gas is smelled in conjunction with burner flames that appear yellow andlazy.
CAUSE SOLUTION
Spider screens on the burners are obstructed. Clean spider screens. Refer to “Cleaning the Spider
Screens” in the Product Care section. Also refer to
the illustrations and information in this section about
proper flame pattern and spiderscreens.
SYMPTOM
• The smell of gas and/or a light hissing sound.
CAUSE SOLUTION
The internal rubber seal in the LPG cylinder valve
could be damaged.
Inspect the rubber seal for damage. If damaged,
return LPG cylinder to local retailer.
Checking the Components of the Electronic Ignition System
When turning the control knob you should hear a
ticking sound. If you cannot hear the ticking sound,
check the battery, then check the wires.
Checking the Battery
There are three potential issues with the battery that
supplies the power to your ignition module that need
to be checked:
1) Some batteries have a plastic protective wrap
around them. (Do not confuse this plastic with
the battery label.) Check that this plastic wrap is
removed.
2) Confirm that the battery is installed correctly (E).
3) If the battery is old, replace it with a new battery.
Checking the Wires
1) Make sure the ignition wires are properly attached
to the ignition module. The wire terminals are
colour coded to correspond with the terminals on
the ignition module. The number of wires will vary
per model. Refer to Assembly Manual for details on
correct wire installation.
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