Loading ...
Loading ...
Loading ...
11
B203
Replace flame generator
drive motor.
Remove the back panel and
check to see if “spinner” is
correctly mounted to the
motor.
Defective flame generator
drive motor.
Spinner detached from the
motor.
Logs glow, but no flame
effect.
Flame effect turned off.
Press flame button several
times.
Adjust the temperature
settings to ensure that the
thermostat is set higher than
the current room temperature.
Thermostat setting is
preventing heater from
turning on.
The heater does not
blow warm air.
Flames are not moving.
Improper operation.
Defective heater/blower
assembly.
Manually press main power
button on front of unit.
Replace heater/blower
assembly.
Heater is not turning on.
Location of unit.
Power strip/surge protector/
extension cord being used.
Not producing enough
heat.
Make sure unit is located on
an interior wall.
Plug unit directly into the wall.
Defective heater blower
motor.
Unit blows cool or cold
air.
Replace heater/blower
assembly.
Dirty heater blower motor. Gently vacuum heater
blower vents.
Noise with heater on.
Defective heater blower
motor.
Replace heater/blower
assembly.
Noise with flames on and
heater off.
Defective flame generator
drive motor.
Replace flame generator drive
motor.
Dented back panel. Refer to TSI customer service.
Warped spinner shaft.
Refer to TSI customer service.
Loading ...
Loading ...
Loading ...