Loading ...
Loading ...
Loading ...
6.5 Symptoms
If the product does not operate as usual, follow the symptoms table below. Speak to your GARDENA service if you
cannot find the cause for the fault.
Symptoms Cause Action
The product has diffi-
culty docking.
The guide wire is not put straight in a line
and correct distance from the charging sta-
tion.
Do a check of the installation of the charging
station. Refer to
To install the charging sta-
tion on page 17
.
The guide wire is not put in the slot in the
charging station plate.
Make sure that the guide wire is put straight
in a line and put in the slot in the charging
station plate. Refer to
To install the guide
wire on page 18
.
The charging station is not on a level sur-
face.
Put the charging station on a level surface.
Refer to
To examine where to put the charg-
ing station on page 12
.
The product operates
at the wrong time.
The start and stop times for operating are in-
correct.
Change the schedule settings. Refer to
Make
an estimate of the necessary operating time
on page 20
.
The product vibrates. The cutting system is not in balance because
of damaged blades.
Examine the blades and screws and replace
them if necessary. Refer to
Replace the
blades on page 28
.
The cutting system is not in balance because
of too many blades in the same position.
Do a check that only one blade is attached to
each screw.
Different thickness of blades are installed on
the product.
Do a check if the blades are of different thick-
ness and replace if necessary.
The product oper-
ates, but the blade
disc does not rotate.
The product searches for the charging sta-
tion, or is moving to the starting point.
Usual operation for the product. The blade
disc does not rotate when the product is
searching for the charging station.
The product operates
for shorter periods
than usual between
charges.
Grass or other object causes a blockage to
the blade disc.
Remove and clean the blade disc. Refer to
Clean the product on page 27
.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 29
.
Blunt blades. More energy is necessary
when cutting the grass.
Replace the blades. Refer to
Replace the
blades on page 28
.
Mowing and charging
times are shorter
than usual.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 29
.
The product is
parked for hours in
the charging station.
The product has operated the maximum cut-
ting time for the day.
Usual operation for the product. Refer to
Make an estimate of the necessary operating
time on page 20
.
The STOP button has been pushed. Enter the PIN code and push the OK button.
Push the Start button.
Parking mode is enabled. Change the operating mode. Refer to
Oper-
ating modes on page 23
.
The product does not operate if the battery
temperature is too high or too low.
Make sure that the charging station is put in
an area with protection from the sun.
1585 - 004 - 03.03.2021 Troubleshooting - 37
Loading ...
Loading ...
Loading ...