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20
Water is not flowing in. The mains plug is not correctly
plugged in.
Plug in the mains plug correctly.
The door is not properly closed. Close the door.
The tap is not turned on. Turn on the tap.
Filter in the water inlet hose is blocked Clean the filter in the water inlet hose
page 18.
The water inlet hose is pinched or
kinked.
Check the water inlet hose.
Intense vibrations during
spinning.
The washing machine is not correctly
levelled.
Level the washing machine
page 24.
The transport locks have not been re-
moved.
Remove the transport locks
page 24.
Constant inflow of water.
The water is pumped out
again directly through the
outlet hose.
Outlet hose fitted too low. Fit the outlet hose correctly
page 26.
No water can be seen in the
drum.
Not a fault. During certain programmes the water
level is below the visible range.
Water emerges from
beneath the washing
machine.
Inlet hose screw connection is leaking. Tighten the screw connection.
Outlet hose is leaking. Have the outlet hose replaced by the
after-sales service.
Water pump cover not properly closed. Clean the detergent solution pump
page 17.
Foam escapes from
detergent drawer.
Too much detergent has been used. Only use fabric-compatible detergent
which is suitable for use in washing
machines.
Make sure that you use the correct
dosage.
Several attempts to start
spinning.
Not a fault.
The unbalanced load detection system
attempts to redistribute an unbalanced
load by repeatedly starting to spin.
Always wash large and small items
together.
Washing is not spun
properly.
Large items are not distributed evenly
in the drum. Spin speed is
automatically reduced for safety
reasons.
Always wash large and small items
together.
Washing results not
satisfactory.
Soiling heavier than assumed. Select a suitable programme, e.g. a
programme with prewash. Pretreat
stains if necessary.
Too little or incorrect detergent used. Use the correct dosage of a suitable
detergent, in accordance with the
manufacturer's instructions.
Maximum load exceeded. Select the correct load for the
programme.
Detergent residues on the
washing.
Some phosphate-free detergents
contain water-insoluble residues which
appear on washing as light specks.
Rinse washing again or change to
liquid detergent.
Brush washing after drying.
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