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49-4000283 Rev 1 23
Problem Possible Cause What To Do
Dishes don’t dry Low inlet water temperature Make sure inlet water temperature is at least 120°F.
Select Boost Dry.
Use Boost option.
Select a higher cycle, such as Steam-Sani, Presoak-
Sani, or Sanitize.
Rinse agent dispenser is empty
Check the rinse agent dispenser and fill as required.
Additional drying time is
needed
Leave door closed after the Clean light appears to allow
the fan to run an additional 90 minutes.
Note: If you open the door, this fan extension will be cancelled.
Control panel
responded to inputs
but dishwasher
never filled with
water
Door may not be completely
closed
Make sure the door is firmly closed.
Water valve may be turned
off
Make sure water valve (usually located under the sink) is
turned on.
Flood float may be stuck Remove Ultra-Fine filter and lightly tap the piece under the
ultra fine filter that looks like a salt shaker. Replace the filter.
Stained tub interior White film on inside
surface— hard water
minerals
GE Appliances recommends high quality rinse agents such as
Cascade
®
Platinum™ Power Dry™ Rinse Aid or
Finish
®
Jet-Dry
®
Rinse Aid
to help prevent hard water mineral
deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
&LWULFDFLG3DUWQXPEHUWD35X151) can be ordered
through GE Appliances Parts. See back cover for ordering
information. Alternatively, purchase Cascade
®
Platinum™
Dishwasher Cleaner or Finish
®
Dishwasher Cleaner
and follow the directions on the label.
Dishwasher won’t
run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Control panel is locked Unlock control panel. See the Getting started section.
Possible leak is detected Some models are equipped with leak detection and the
cycle will be cancelled if a leak is detected. The display
will show “LEAK DETECTED”. Contact us for service.
Proper Start sequence was
not followed
See the Using the dishwasher section.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected pads
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or open the door
and unlock (top control).
Water standing in
the bottom of the
tub
Air gap is clogged Clean the air gap. See the Care and Cleaning section.
High drain loop or air gap
not installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump
out of the tub
Drain is clogged If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
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