Royal Sovereign RBC-EG100 , Bill Counter with Value User Manual

HIGH SPEED BILL COUNTER

WITH VALUE COUNTING

Owner's Manual

Royal Sovereign International, Inc.

Please read and retain these instructions.

For more information, please go to www.royalsovereign.com

RBC-EG100

CONTENTS

Thank you for purchasing the Royal Sovereign Bill Counter with

Value Counting - RBC-EG100. This manual will provide you with

safety information, instructions for optimal use, and proper care and

maintenance for your product. Please read this manual carefully

before operating.

SAFETY INSTRUCTIONS ............................................................................... 2

BOX CONTENTS ........................................................................................ 3

PRODUCT VIEW ......................................................................................... 3

QUICK START GUIDE ................................................................................... 4

CONTROL PANEL ....................................................................................... 5

PRODUCT OPERATION ................................................................................. 6 – 7

MAINTENANCE OF THE MACHINE ................................................................... 8

ERROR CODE DISPLAY AND SOLUTIONS ............................................................ 8 – 9

TROUBLESHOOTING ................................................................................... 10

SPECIFICATIONS ....................................................................................... 10

WARRANTY ............................................................................................. 11

SAFETY INSTRUCTIONS

When using this machine follow these safety precautions to reduce risk of fire, electric shock, or injury.

WARNING

Read & Fully Understand This Owner’s Manual Before Using This Machine.

1. Only use the power adapter that comes with the machine. Plug the power adapter into a properly

grounded wall outlet.

2. Do not use the machine if the power adapter is damaged.

3. Do not place the machine in an area where it may be exposed to water or other liquids.

4. Do not take apart the machine. When service or repairs are needed, bring to a qualified service

repair technician or contact Royal Sovereign Customer Service.

5. When unplugging the power adapter from the outlet, grip the plug to pull it out.

6. Do not place objects on the power adapter and do not bend it excessively.

7. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or

aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from

sticking to the light transmitter or the light receiving sensors.

8. Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This may

result in the machine not working properly.

9. When not using the machine for long periods of time, unplug the power adapter from the outlet.

10. The effective power must be in scope of 100~240V.

Control

Panel

Bill Receiving

Vanes

Carrying

Handle

Bill Counter Power Adapter External Display

PRODUCT VIEW

BOX CONTENTS

Hopper

Stacker

QUICK START GUIDE

1. Plug the power adapter into the back of the unit and into the wall power outlet (B).

2. On the back of the machine, flip the power switch to power on (A).

3. The machine will go through an automatic self-dia

gnostics test to ensure accurate

bill counting. The counting wheels in the bill counter will spin several times to ensure

it is ready for use. When the machine has completed its test run and “0” displays on

the machine, it is now ready for counting.

4. Place your currency into the hopper to automatically begin counting.

For More Detailed Instructions, Go To Page 6

A: Power Switch

B: Power Socket

C: External Display Port

D: Bill Thickness Adjuster

CONTROL PANEL

Counterfeit Detection (FUNC Button) – All detection methods are enabled once the machine is turned on. If the

machine detects an error due to one of these methods, the machine will stop counting to allow for removal of the

suspect bill and an error code will display.

Ultraviolet Counterfeit Detection (UV)

The Ultraviolet detector will look for suspect bills that use white or bleached paper.

Magnetic Counterfeit Detection (MG)

The Magnetic detector will look for the presence of magnetic components that are standard in authentic bills.

Infrared Counterfeit Detection (IR)

The Infrared sensors detect double and half notes and verifies proper dimensional specifications of

banknotes.

Dimensional Detection (DD)

The Dimensional detector measures the width of the center of each bill, looking for odd sized bills.

Value Button

Select the “VALUE” button to utilize the value counting feature. Please see page 7 for more information.

Reset Button

Press the “RESET” button to reset bill counts.

Add Button

Press the “ADD” button to turn on Add mode.

Manual / Auto Start Button

Press the “M/A” button to flip between Auto and Manual bill counting.

Batch Button

Press the “BATCH” button to turn on Batch mode.

1. Attach the power adapter to the back of the machine, plug into an outlet, and turn the switch on.

• The unit will conduct an automatic self-di

agnostics to ensure accurate counts.

• After three seconds of the counting wheels spinning, the screen will display “0”.

• If there is a problem, the preset display will show an error code. (See ERROR CODE DISPLAY AND

UTIONS – LOCATED ON PAGE 8 & 9.)

2. Before counting, select counting settings that are related to your counting needs:

• Auto and Manual Start Modes: T

e machine is preset to automatically start counting bills once placed

into the hopper. To change to manual start mode, press the “M/A” button, insert the bills into the hopper,

and press the “RESET” button to start counting. Press the “M/A” button again to return to auto mode.

• Add Mode: The Add mode displays the cumulative total of all bills counted. To turn the ADD mode on,

ress the “ADD” button.

• Batch Mode: The machine is preset to common counting mode. To count bills in batches, press the

“B

ATCH” button. Batching is preset to 100 bills. To change the batch amount, use the keypad to enter a

batch number between 1 and 999. Press the “BATCH” button to clear.

• Counterfeit Detection: W

hen the machine is turned on, all counterfeit detection methods are

automatically enabled. To turn on/off counterfeit detection methods, press the “FUNC” button. If a

suspicious bill is found, the machine will stop counting to allow removal and will display the error code on

the display. To resume counting, simply press “RESET”.

• Press “FUNC” once to have UV, IR, and DD methods on.

• Press “FUNC” again to have DD method on.

• Press “FUNC” again to turn off all detection methods (Basic Count Mode).

• Press “FUNC” again to turn on all detection methods (MG, UV, IR, and DD).

PRODUCT OPERATION

PRODUCT OPERATION (Continued)

• Value Counting:

The machine can provide a grand total of the denominations counted. Each denomination must be counted

separately. To operate press the “VALUE” button and then the “ADD” button. Next, on the keypad press the

denomination to be counted ($1 - $100). After the denomination is counted, press the next denomination to be

counted and continue until all denominations needed to be counted are complete.

Single Denomination Counting-

Select denomination to be counted from the Numeric/Denomination keypad.

Place bills in hopper.

Total number of bills and denomination value will show on display screen after bills are counted.

Multi-Denomination Value Counting-

Make sure the “ADD” button is selected.

Select denomination to be counted from the Numeric/Denomination keypad.

Place bills in hopper.

Select next denomination and repeat process above.

3. Place bills into the hopper to begin counting.

Dollar Denomination

Total Dollar Amount

Total Pieces Counted

MAINTENANCE OF THE MACHINE

WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord from the

machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper

particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important to clean the

inside of the machine occasionally. Unplug the machine and lift the top cover to gain access to the interior.

If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol.

To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning

Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With the machine on,

simply run the cleaning card through the machine like a bill. This cleaning card will run through and clean the

sensors of dirt and other contaminates. Cleaning cards are recommended to be used after every 100 cycles.

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error codes when counting, which means there are some problems with the

machine. Refer to the chart below to solve the errors.

Error Code Reason Solutions

E01 The left counting sensor is dirty or broken

Clean the sensor or contact Royal

Sovereign.

E02 The right counting sensor is dirty or broken

Clean the sensor or contact Royal

Sovereign.

E03 Code disc sensor is dirty or broken

Clean the sensor or contact Royal

Sovereign.

E04 Hopper sensor is dirty or broken

Clean the sensor or contact Royal

Sovereign.

E05 Stacker sensor is dirty or broken

Clean the sensor or contact Royal

Sovereign.

BF Wheels are running without bills Press RESET and recount.

ERROR CODE DISPLAY AND SOLUTIONS (Continued)

If you are receiving error codes above, check the machine for dust. If you continue to receive error codes,

please contact Royal Sovereign’s Service Center at 1-800-397-1025.

Error Code Reason Solutions

E0A

Ambient light is too high Keep it away from direct light.

UV sensitivity light is too high Lower the UV sensitivity.

EE 1 Suspect bill detected without UV