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15
Ice Maker for Insignia Top Mount Freezers
www.insigniaproducts.com
Troubleshooting
CAUTION: Do not try to repair your ice maker yourself. Doing so invalidates the
warranty.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The ice maker
makes no ice
The freezer
temperature is too
high.
Make sure that the freezer temperature is
low enough to make ice.
There may be
something
mechanically wrong
with the ice maker.
Test or have tested the following:
•The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The water inlet switch
•The thermostat
• The water inlet valve
The ice storage bin is
full.
Remove ice from the storage bin, and
make sure that the wire signal arm is
down.
The ice maker is
not working
The ice maker is not
plugged in correctly.
Make sure that the ice maker connector
plug is fully inserted into the socket.
The ice tray is not
filling
The fill tube is not
correctly seated in the
fill cup.
Make sure that the fill tube is correctly
inserted into the fill cup opening.
The water supply
valve is turned off.
Make sure that the water supply valve is
turned on.
Inspect the water supply line for
problems.
The ice smells
funny
The ice storage bin
needs cleaning.
Empty and wash the ice storage bin and
discard the old ice cubes.
The ice maker
buzzes
Normal The ice maker water valve buzzes when
the ice maker fills with water.
The ice maker
makes too much
ice or will not
shut off
The wire signal arm is
jammed in the wrong
position.
Make sure that the ice maker wire signal
arm is not jammed and free it if it is.
The shutoff switch is
broken.
Call an appliance technician and have the
switch tested.
The ice cubes will
not eject
There may be
something
mechanically wrong
with the ice maker.
Test or have tested the following:
•The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
•The thermostat
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