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Problem solving guide
57
Messages or faults with the TwinDos system
Problem Possible cause and remedy
The TwinDos white
itemssensor flashes.
The UltraPhase1 cartridge is empty.
Replace the UltraPhase1 cartridge while the
washing machine is switched on.
The TwinDos coloured
itemssensor flashes.
The UltraPhase2 cartridge is empty.
Replace the UltraPhase2 cartridge while the
washing machine is switched on.
The indicator light
lights up and appears
in the time display.
TwinDos has not been used for a long time. It is
possible that detergent has dried inside the hoses.
Immediately carry out the TwinDos maintenance
programme as described in "Cleaning and care –
TwinDos maintenance".
No detergent was
dispensed during the
main wash.
TwinDos was not activated.
Touch the TwinDos white items or TwinDos
coloured items sensor before running the next
programme.
TwinDos is activated.
The detergent was not dispensed even though the
TwinDos white items or TwinDos coloured items
sensor was activated.
Start another programme with TwinDos
dispensing.
If detergent is still not dispensed, call Miele.
A new detergent
cartridge has been
inserted, but the
cartridge is identified as
empty when the
machine is switched on.
The washing machine was switched off when the
detergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.
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