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Problem solving guide
53
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
The programme does not start
Problem Possible cause and remedy
The control panel
remains dark.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the programme selector.
and alternately
appear in the time
display.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
After the appliance is
switched on,
appears in the time
display.
An update is available for the washing machine. See
“Programmable functions – RemoteUpdate” for
more information.
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