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Problem solving guide
56
General problems or technical faults
Problem Possible cause and remedy
The cooktop cannot be
switched on.
There is no power to the cooktop.
Check if the circuit breaker has tripped. Contact
an electrician or Miele (for the minimum fuse
rating, see data plate).
There may be a technical fault.
Disconnect the cooktop from the mains electricity
supply for approx. 1 minute. To do this:
– switch off at the wall socket and withdraw the
plug, or
– switch off the mains circuit breaker or residual
current device.
If, after switching the circuit breaker or residual
current device back on, the appliance will still not
switch on, contact a qualified electrician or Miele.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The
material from which the induction coils are made also
gives off a smell in the first few hours of operation.
This smell will be less noticeable with each
subsequent use before dissipating completely. The
smell and any vapours given off do not indicate a
faulty connection or appliance and they are not
hazardous to health.
A noise can be heard
after the appliance is
switched off.
The fan will continue running until the cooktop has
cooled down. It will then switch itself off
automatically.
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