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Many occuring problems could be solved by yourself without specic expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
The acoustic alarm can be switched of by pressing any button.
9.1 Troubleshooting
Problem Possible Cause Possible Solution
The compressor
does not work.
• Mains plug is not connected in the
mains socket.
• Connect the mains plug.
The appliance runs
frequently or for a
too long period of
time.
• The indoor or outdoor tempera-
ture is too high.
• The appliance has been o power
for a period of time.
• The door of the appliance is not
tightly closed.
• The door has been opened too
frequently or for too long.
• The temperature setting is too low.
• The door gasket is dirty, worn,
cracked or mis-matched.
• The required air circulation is not
guaranteed.
• The interior is covered in ice.
• In this case, it is normal for the
appliance to run longer.
• Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
• Close the door and ensure the
appliance is located on a level
ground and there is no food or
container jarring the door.
• Do not open the door too fre-
quently.
• Set the temperature higher un-
til a satisfactory temperature is
obtained. It takes 24 hours for
the temperature to become
stable.
• Clean the door gasket or re-
place them by the customer
service.
• Ensure adequate ventilation.
• Defrost the appliance.
The appliance
makes abnormal
sounds.
• The appliance is not located on
level ground.
• The appliance touches an object
close to it.
• The appliance stands on a wooden
oor or near wooden walls.
• Level the appliance.
• Remove objects around the
appliance.
• Wood amplies the sound. Set
the appliance somewhere else.
The appliance
makes a clicking
sound
• This is normal. It is caused by the
refrigeration unit switching on or
o.
• -
A slight sound is to
be heard similar to
that of owing wa
-
ter.
•
This is normal. •
-
•
•
9-Troubleshooting
EN
20
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