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CUSTOMER INTERACTIVE CENTER NUMBERS
To obtain Customer Assistance, Product Call 1-800-243-0000 (24 hours a day, 365 days per
Information, or Dealer or Authorized year) and select the appropriate option from the menu.
Service Center location: Or visit our website at: http://www.lgservice.com
CONCERNING PIXEL FUNCTIONALITY: An LCD Television contains hundreds of thousands of individual pixels.
LCD displays typically contain a small number of pixels that do not function normally. Your display has been inspect-
ed and is in compliance with manufacturer's specifications, indicating that any pixel defects do not effect the oper-
ation or use of your display.
BEFORE CALLING FOR SERVICE:
Please have your product model number, serial number, and the date of purchase available.
Under some circumstances you may be asked to provide a reserve deposit to the LG® Service Center, using a
credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defec-
tive unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the defective
unit to the LG'_ Service Center,
Parts and service in accordance with the LG® warranty is our responsibility and will be provided without charge.
Other service requirements will be at the owner's expense. If you have problems in obtaining satisfactory war-
ranty service, write OFcall the LG'_"Customer Interactive Service.
To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning
any product to the Factory Service Center. Contact the Customer Interactive Center for details.
Service for your LG_ Television is provided through LG Electronics Alabama, Inc., the authorized LG® Service
Center for the United States.
TO CONTACT LG ELECTRONICS BY HAIL:
LG® Customer Interactive Center
P. O. Box 240007
201 .]ames Record Road
Huntsville, Alabama 35824
Aqq-N: CIC
LG_' LCD Televisions are marketed and distributed in the United States by:
LG Electronics Corporation, 2000 HilIbrook Drive, Lincolnshire, IL 60069.
P/N : 3828VA0387E,_b_(ML027C)