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Problem solving guide
66
Fault messages at the end of a programme
Problem Possible cause and remedy
Check detergent
Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the
manufacturer's instructions on dosage given on
the packaging.
Hygiene info: Run a
programme at min.
75°C or “Clean
machine'”
programme
When washing, a wash programme using a
temperature above 60°C has not been run for a long
time.
Turn the programme selector toFurther
programmes/.
Touch the sensors until Maintenance appears
in the display.
Touch the OKsensor.
The following appears in the display: Clean machine
Touch the OKsensor.
Run the Clean machine programme using the Miele
IntenseClean machine cleaner or a universal
powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
Align the washing
machine
The Pre-ironing Extra at the end of the programme
could not be carried out properly.
Check whether the washing machine is aligned
correctly (see "Installation – Levelling the
machine").
Check whether the maximum drain height of 1m
has been exceeded.
If the fault message appears again, contact Miele.
The washing machine can still be used, but without
the Pre-ironing Extra.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OKsensor.
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