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32
Troubleshooting continued
6. What resolution are you trying to reach? Tripp Lite’s VGA over Cat5
extenders are tested to support up to 1920 x 1440 @ 60 Hz video
resolution (See the Product Features section in this manual for details
on max distance and resolution). The shorter the extension distance,
the higher the resolution you will be able to obtain. If you are not able
to get an acceptable image after adjusting the Equalization and Gain
settings, try lowering your computer’s video resolution or adjusting the
refresh rate.
7. What type of cabling are you using? Inferior cabling can result in poor
performance, so it is important that you use cables that can support
the video resolution you are trying to obtain. To achieve maximum
distance and resolution, 24 AWG solid-wire UTP cable must be
used. Tripp Lite’s N202-Series Cat6 cables are made with 24 AWG
solid wires, as are the N022-01K-GY (Cat5) and N222-01K-GY bulk
cables. For optimal image quality between 500 and 1,000 ft. (250 to
500 ft. for the B130-101-U), use Zero-Skew cable, such as Tripp Lite
P524-01K. Also, the VGA cables you are using must support the
resolution you are trying to obtain. Inexpensive, low-quality VGA
cables may not support the maximum resolution. It is recommended
that you use Tripp Lite’s P502-Series VGA or P504-Series VGA +
audio cables, as they have been tested to work with Tripp Lite’s VGA
over Cat5 extender products.
8. Is your Cat5e/6 cabling wired to TIA 568B? Tripp Lite’s VGA over Cat5
extender products have been tested using Cat5e/6 cabling wired to
TIA 568B (all Tripp Lite Cat5e/6 cables are wired to TIA 568B). Using
cabling that is wired differently may affect performance.
9. Test your cables to ensure they are working properly. For example,
connect your VGA cables between a source and a monitor that
you know is working properly to see if the cable is functioning. For
Cat5e/6 cable, connect it between a computer and a network to
verify that it establishes a network connection. When testing your
cables, test them between the source and monitor(s) being used in
your installation. This will ensure that your source and monitor(s) are
compatible.
15-08-104-933289-EN.indd 32 8/21/2015 3:45:52 PM
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