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21
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances
(“Bosch”) in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you (“Product”),
provided that the Product was purchased:
▯ For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
▯ New at retail from a BSH authorized dealer or directly
from BSH (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
▯ Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to register your Product; while not
necessary to effectuate warranty coverage, it is the best
way for Bosch to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts
Bosch warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
and sixty-five (365) days from the date of the original
delivery. The foregoing timeline begins to run upon the date
of the original delivery, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic defects
in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage to the finish) of the Product, for a period of
thirty (30) days from the date of delivery or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor,
“As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Bosch or one of its authorized
service providers will repair your Product without charge to
you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then Bosch
will replace your Product (upgraded models may be
available to you, in Bosch’s sole discretion, for an
additional charge). Nothing in this warranty requires
damaged or defective parts to be replaced with parts of a
different type or design than the original part. All removed
parts and components shall become the property of Bosch
at its sole option. All replaced and/or repaired parts shall
assume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with
respect to such parts. Bosch’s sole liability and
responsibility hereunder is to repair manufacturer-defective
Product only, using a Bosch authorized service provider
during normal business hours. For safety and property
damage concerns, Bosch highly recommends that you do
not attempt to repair the Product yourself, or use a non-
authorized service provider; Bosch will have no
responsibility or liability for damage resulting from repairs
or work performed by a non-authorized service provider.
Authorized service providers are those persons or
companies that have been specially trained on Bosch
products, and who possess, in Bosch’s opinion, a superior
reputation for customer service and technical ability (note
that they are independent entities and are not agents,
partners, affiliates or representatives of Bosch).
Nevertheless, taking your product to be serviced by
a repair shop that is not affiliated with or an authorized
dealer of Bosch will not void this warranty. Also, using third-
party parts will not void this warranty. Notwithstanding the
foregoing, Bosch will not incur any liability, or have
responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, Bosch
would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be
fully liable and responsible for any travel time or other
special charges by the service company, assuming they
agree to make the service call. Further, to the extent you
have installed the Product in a difficult-to-access location or
have otherwise installed temporary or permanent fixtures
that create barriers to accessing or removing the Product,
Bosch will not incur any liability for, or have responsibility,
for work or costs associated with moving the Product or
otherwise creating access to the Product in order to repair
or replace it. All such costs shall be your sole responsibility.
Out of Warranty Product
Bosch is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs,
prorates, or Product replacement, once this warranty has
expired.
Warranty Exclusions
The warranty coverage described herein excludes all
defects or damage that is not the direct fault of Bosch,
including without limitation, one or more of the following:
▯ Use of the Product in anything other than its normal,
customary and intended manner (including without
limitation, any form of commercial use, use or storage of
an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
▯ Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including self performed "fixing" or
exploration of the appliance’s internal workings).
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