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20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The wet/dry shampoo
vacuum will not operate.
Faulty power cord, switch or motor.
Unplug and check the power
cord. If damaged, have it
repaired by a professional or
call customer service.
No power supply.
Check the power supply, cord,
breakers and fuses.
On/O switch is in the wrong
position. Or the correct mode
button is not selected.
Press the ON ‘I’ button on
the power head and select
desired cleaning mode. Follow
instructions on page 11-15.
Collection tank full. Empty the collection tank.
The dust comes out from
the motor cover.
The cartridge lter is missing or
damaged.
Attach or replace the cartridge
lter.
Incorrect use of foam lter when
dry vacuuming.
Replace the foam wet lter with
the cartridge lter.
The exhaust lter is missing or
damaged.
Attach or replace the exhaust
lter.
Low suction power and high
operating noise / vibrations.
Nozzle, hose, or tank inlet is
blocked.
Check and remove blockage
from the nozzle, hose, and tank
inlet.
Cartridge lter is clogged by ne
dust.
Take o the lter and clean it or
install a new cartridge lter.
Float valve has closed.
Empty the collection tank of
any liquid waste and ensure the
oat value located underneath
the lter is able to move freely.
Cleaning solution does not
spray out.
Detergent mode is not selected.
Press the detergent mode
button.
Cleaning solution tank is empty. Rell the cleaning solution tank.
Incorrectly tted tubes.
Check ttings and connections.
Ensure there are no kinks in
tubes.
The water pump inside the power
head overheats.
Let the vacuum cool down to
reach a normal temperature,
then re-start the vacuum.
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, UNPLUG BEFORE
TROUBLESHOOTING.
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