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Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
a Print the Network Setup Page. From the control panel, navigate
to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press
to navigate
through the settings.
b Check the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is set up correctly. For more information,
see
“Setting up the fax function using etherFAX” on page 64.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Cannot send or receive faxes using etherFAX
Action Yes No
Step 1
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings > Fax > Fax Setup > General Fax Settings.
For non-touch-screen printer models, press
to navigate
through the settings.
b Make sure that you have the correct fax number.
c Make sure that Fax Transport is set to etherFAX.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 3.
Troubleshooting 253
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