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Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Internal print server
If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is securely attached to the printer system board.
• Make sure you are using the correct (optional) cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, click View User's Guide and Documentation on the
Software and Documentation CD.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card
Check the USB/parallel interface card connections:
• Make sure the USB/parallel interface card is securely connected to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and other specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
Troubleshooting 161
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