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Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the control panel, press .
2 Press until Settings appears, and then press .
3 Press until Setup Menu appears, and then press .
4 Press until Print Recovery appears, and then press .
5 Press until Page Protect appears, and then press .
6 Press until Off appears, and then press .
Job prints from the wrong tray or on the wrong paper
C
HECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
A
RE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY?
• Load the same size and type of paper in each tray.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
ARE THE PAPER SIZE AND PAPER TYPE SETTINGS THE SAME FOR EACH TRAY?
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Troubleshooting 158
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