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9 VOICE PROMPTS
When the machine fails, the red indicator on the machine will blink and relevant voice prompts will be heard. Follow the voice
prompts to resolve your problem.
Voice Prompts Solution
Error 1: Battery abnormal.
Please consult the instructions
or APP.
• Please open the battery compartment, check whether the battery is properly connected, and
try to restart the machine.
• The battery temperature is too high or too low. Please wait for the battery temperature to be
normal (2°～104°F) before use.
Error 2: Wheel module abnor-
mal. Please consult the in-
structions or APP.
• Please check whether any foreign matter is stuck in a wheel and try to restart the machine.
Error 3: Side brush module
abnormal. Please consult the
instructions or APP.
• Please check whether any foreign matter is stuck in a side brush and try to restart the ma-
chine.
Error 4: Fan abnormal. Please
consult the instructions or
APP.
• Please check whether any foreign matter is stuck in the fan and try to restart the machine.
• Please clean the dust box and filters and try to restart the machine.
Error 5: Rolling brush abnor-
mal. Please consult the in-
structions or APP.
• Please remove and clean it, its connections, its cover and the suction inlet. Please try to
restart the machine after cleaning.
Error 7: Laser sensor abnor-
mal. Please consult the in-
structions or APP.
• Please check the laser sensor for foreign matter and try to restart the machine after clean-
ing.
Error 9: The charging is ab-
normal. Please clean the
charging contact area.
• Please check whether the charging area is contaminated, and clean the charging pole
pieces.
• Please check whether the battery is installed correctly.
Error 10: The machine is ab-
normal. Please shut down and
restart.
• Please toggle the main switch to O first, then to I, and restart.
Error 12: The operation is ab-
normal. Please check whether
the rocker switch is turned on.
• Please turn on the main switch before operation.
17
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