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en
16
After-sales Service
You can find your local After-sales Service centre in the
phone book or the After-sales Service directory. Please
quote the product number (E no.) and production
number (FD no.) of your appliance.
You will find this information on the rating plate.
Please help us to avoid unnecessary journeys by
quoting the appliance and production number. By
doing so, you will save any associated additional
charges.
Booking a repair call-out and advice on
faults
The After-sales Service contact details for all countries
are listed in the attached After-sales Service directory.
The (LED) lighting does not
work.
The LED lighting is faulty. See section headed Lighting (LED).
Door switch is sticking. Check whether you can move the door
switch.
The appliance door was opened for
too long.
The lighting switches off after
approx. 10 minutes.
After closing and opening the appliance
door, the lighting is switched on again.
Unpleasant smells are
noticeable.
Strongly smelling food not packed in
air-tight containers.
Clean the appliance. Pack strongly smelling
food in air-tight containers (see section
headed Smells).
In the appliance a layer of ice
is forming.
The ventilation openings are covered. Remove any obstructions.
The appliance door was not closed
completely.
Close the appliance door completely.
The door seal is dirty. Clean the door seal. See section headed
Cleaning the appliance.
Appliance doors can only be
closed with difficulty.
Food prevent the doors from closing
correctly.
Remove any obstructions.
The appliance is not evenly aligned. Align the appliance evenly. See section
headed Aligning the appliance.
Problem Possible cause Remedy
GB 0344 892 8979 Calls charged at local or
mobile rate.
IE 01450 2655 0.03 € per minute at peak.
Off peak 0.0088 € per
minute.
US 800 944 2904 toll-free
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