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Other
17
Poor sound quality for chat audio.
• Turn off the noise cancelling functions in the apps you are using for chat or meetings, then try again.
Low volume for chat audio.
• Also increase the volume on the other devices as well as this unit.
No output of analogue audio.
• Check whether there is a problem with the headphone jack or analogue output terminal on the device you are using.
Use a pair of earphones or headphones to check whether audio is being output correctly, then try again.
This unit is not detected when connected with the USB cable.
• Try restarting the connected device.
An opening sound is made while the USB cable is connected.
• Due to its specifications, the connected device may temporarily stop supplying power via USB. When this occurs, this
unit may turn off and then on, but it is not a malfunction.
I have changed the settings in the balance mode and chat volume mode, but the speaker volume does
not increase after the change.
• This unit has a function that activates a control mechanism that suppresses the output when the volume is high. This
is not a malfunction. Before making adjustments, lower the volume.
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