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page 9
Troubleshooting.
Warranty.
Parts Replacement.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
JMLI1801
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan.
2. Verify that reverse switch is set completely in either
direction.
3. Verify that receiver is wired properly.
4. Check to be sure fan is wired properly.
5.
Check that red light on remote control transmitter turns
on when a button is pressed indicating that the battery is
good.
6. Learning process between fan and remote control
transmitter may not have been successful and code
was not activated. Turn off power, remove battery
cover from back of transmitter, and repeat instructions
in Section 10 (page 7).
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan.
2. Check that bulbs are installed correctly.
3. Check that wires in canopy are wired properly.
4. Check to be sure molex connections in light kit fitter
are connected properly.
5. Learning process between fan and remote control
transmitter may not have been successful and code
was not activated. Turn off power, remove battery
cover from back of transmitter, and repeat instructions
in last 2 paragraphs of Section 10 (page 7).
Problem: Fan operates but light fails.
Solutions:
1. Check that bulbs are installed correctly.
2. Check that wires in canopy are wired properly.
3. Check to be sure molex connections in light kit fitter
are connected properly.
4. Replace defective bulbs with same type of bulb.
Problem: Fan and light fail to operate with remote
control.
Solutions:
1. Check battery power to remote control.
2. Learning process between fan and remote control
transmitter may not have been successful and code
was not activated. Turn off power, remove battery
cover from back of transmitter, and repeat instructions
in Section 10 (page 7).
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware packs. If
no blade balancing kit is provided, please call Customer
Support, 1-800-527-1292, to request one.
2. Check to be sure set screw(s) on motor housing yoke
is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.
LITEX 30-YEAR LIMITED WARRANTY:
LITEX INDUSTRIES, LTD. warrants this fan to the original
household purchaser for indoor use under the following
provisions:
1-YEAR WARRANTY: LITEX INDUSTRIES, LTD. will replace or
repair any fan which has faulty performance due to a
defect in material or workmanship. Contact Litex Customer
Service at 1-800-527-1292 to arrange for return of fan.
Return fan, shipping prepaid, to Litex Industries, Ltd. We will
repair or ship you a replacement fan, and we will pay the
return shipping cost.
5-YEAR WARRANTY: LITEX INDUSTRIES, LTD. will repair or
replace, at no charge to the original purchaser, any fan
motor that fails to operate satisfactorily when failure
results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to Litex
Industries. We will repair or ship purchaser a replacement
motor and Litex will pay the return shipping cost.
6-YEAR to 30-YEAR WARRANTY: LITEX INDUSTRIES, LTD. will
repair the fan, at no charge to the original purchaser for
labor only, if the fan motor fails to operate satisfactorily
when failure results from normal use. Parts used in the
repair will be billed to the purchaser at prevailing prices at
time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither Litex Industries nor the manufacturer will
assume any liability resulting from improper installation or
use of this product. In no case shall the company be liable
for any consequential damages for breach of this, or any
other warranty expressed or implied whatsoever. This
limitation as to consequential damages shall not apply in
states where prohibited.
For parts and information, please refer to
"Parts Inventory" on page 2.
Litex Customer Support:
1-800-527-1292