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16
EN
www.napoleon.com
N415-0518CE-GB-DE AUG 05.20
Troubleshoong
Problem Possible Causes Soluon
when valve turned to high.
procedure.
For natural gas - undersized supply line.
when the tank valve is turned on. Turn tank on
code.
Preheat grill with both main burners on high for
10 to 15 minutes.
uneven heat.
Sear plates installed incorrectly.
Excessive grease and ash build on sear
plates and in drip pan.
Preheat grill with main burners on high for 10 to
15 minutes.
Clean sear plates and drip pan regularly. Do not
line pan with aluminum foil. Refer to cleaning
Burners burn with yellow
the smell of gas.
Possible spider web or other debris in
burner.
Thoroughly clean burner by removing. See
Rear and Side burners will
not light with the igniter,
but will light with a match.
Loose electrode wire or switch terminal
wires.
the terminal on the back of the igniter. Check
that the lead wires from the module to the
Main burner will not light
with the igniter, but will
light with a match.
Normal occurrence on hot days.
the performance or safety of the gas grill.
Burners will not cross light
each other.
Dirty or corroded cross light brackets. Clean or replace as required.
peeling inside lid or hood.
Grease build-up on inside surfaces.
hood is porcelain, and will not peel. The peeling
is caused by hardened grease, which dries into
(Rumbling noise and
burner surface.)
Lack of gas.
Supply hose is pinched.
tube.
Check gas level in propane cylinder.
Clean out venturi tube.
work
Electric power is out
The grill is not receiving electric power
box if it ran out
Ensure the grill is connected between the
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