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FAQ
166
Image quality
The Image is too bright Light sensor was covered during shooting Make sure that the light sensor is not obstructed
Image noise Long exposure times (> 1 s) Activate the noise suppression function for long exposure
times
ISO sensitivity set too high Decrease ISO sensitivity
Round white stains, similar to soap bubbles Flash photography in a very dark environment: reflections
of dust particles
Deactivate the flash
Images are out of focus Lens is dirty Clean the lens
Camera moved during shooting Use flash
Mount the camera on a tripod
Use faster shutter speeds
The desired subject elements were not congruent in the
viewfinder
Ensure perfect congruence of the object in the rangefinder
Images are overexposed Flash is activated in bright surroundings Change the flash mode
Strong light source in the image Avoid strong light sources in the image
(Half) backlight falling into the lens (also from light sources
outside the image range)
Use the lens hood or change to another object
Selected exposure time is too long Select a shorter exposure time or turn the shutter-speed
dial to
A
The image is grainy or there is image noise ISO sensitivity set too high Decrease ISO sensitivity
Unnatural brightness Shooting in artificial light or extreme brightness Try shorter shutter speeds
Shots in JPG format have a lesser resolution
than was set via
Max. JPG Resolution
DNG + JPG is selected for File Format, and a lesser
resolution is set via
DNG Resolution
Select a higher DNG resolution or only save in JPG format
Smartphones/WLAN
WLAN connection gets interrupted Camera deactivates when it overheats (safety feature) Allow camera to cool down
Mobile device connection/image transfer not
working
The mobile device is too far away Bring the devices closer to each other
Interference from other devices in the vicinity, e.g. other
smartphones or a microwave oven
Increase distance to interfering devices
Interference from multiple mobile devices in the vicinity
Re-establish the connection/disconnect other mobile devices
The connectivity mode Airplane mode is selected
Select another connectivity mode
(
Eco mode or Performance mode , see p. 150)
Mobile device is currently connected to another device Check connection
Camera does not appear on the WLAN
configuration screen of the mobile device
Mobile device does not recognize camera Switch the WLAN function of the mobile device off and on
again
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