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Faults and what to do about them en
47
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the detergent draw, cleaning the detergent drawer and its hous-
ing" on page 41
~ "Dosing and adding detergent and care products" on page 37
Detergent/fabric softener
has congealed in the dis-
pensers.
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the detergent draw, cleaning the detergent drawer and its hous-
ing" on page 41
~ "Dosing and adding detergent and care products" on page 37
Status display Å is on.
Foam is leaking from the
detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Repeated, intensive foam-
ing.
Have you used too much detergent? Add less detergent in the next time you
run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■ Is Easy iron additional programme setting selected (depending on the
model)?
■ Is Silent wash additional programme setting or Silent wash programme
selected (depending on the model)?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Faults Cause/Remedy
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