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en Faults and what to do about them
46
Faults and what to do about them
E:32
alternating with
End
when programme is
finished
Unbalance problem, spinning phase is aborted.
Other displays Turn the programme selector to Off, wait for five seconds and then switch it on
again. If the display appears again, call customer services.
Faults Cause/Remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw fitting on the supply hose.
The door cannot be
opened.
■ – – – – (Rinse hold = no final drain) is activated (depending on the mod-
ule). Continue the programme by selecting 0 Spin and pressing Start/
Pause A .
■ The temperature in drum is too high to open the door.
■ The safety function is activated. Stop the programme?
■ The water level in drum is too high.
■ Can the door only be opened by the emergency release?
~ "Emergency release" on page 44
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■ Programme does not start?
■ Is the tap turned on?
■ Could the filter in the water supply be blocked?
~ "Filter in the water supply is blocked" on page 43
Note: If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
■ Is the supply hose kinked or trapped?
The programme will not
start.
■ Have you touched the Start/Pause A button or selected Ready In ñ?
■ Is the door closed?
■ Childproof lock activated? Deactivate childproof lock.
The water is not draining. ■ Drain pipe or water drain hose is blocked. Clean the drain pipe and the
water drain hose.
■ Drain pipe or water drain hose is caught or jammed. Ensure that the drain
pipe and the water drain hose are not kinked or trapped.
■ The drain pump is blocked.
~ "Drain pump is blocked" on page 42
■ The drain hose at the siphon is blocked.
~ "The drain hose at the siphon is blocked" on page 43
■ – – – – (Rinse hold = no final drain) is activated (depending on the mod-
ule). Continue the programme by selecting 0 Spin and pressing Start/
Pause A .
■ The water drain hose is connected too high. Install the water drain hose at
a maximum height of 1 meter.
~ "Hose and cable lengths" on page 16
Display Cause/Remedy
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