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4
24
HOURS
4
The brush roll can be dried and stored in the
self-clean tray.
5
5. To refit the brush roll slide the end of the brush
roll without the tab on the spindle and then push
the outer side in until it clicks.
6
Place the brush roll cover directly over placement
area and click into place.
TROUBLESHOOTING
WARNING: To reduce the risk of injury from moving parts - Remove the battery before
servicing. Do not use cleaner without brushes in place.
FACTORY RESET
To factory reset your display, hold simultaneously the plus sign and
power button for 5 seconds. (while unit is powered o)
Select whether to proceed with factory reset
or not to, using the Minus (-) sign to toggle
between options and Plus (+) sign to select.
This product contains no serviceable parts. For available replacement parts and accessories, see Hoover.com and search your model number.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to
continuing use. Call support available Mon-Fri 9am-6pm EST. Always identify your hard floor cleaner by the complete model number. (The model number
appears on the bottom of the cleaner.)
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Reduced or no spray 1. Solution tank is empty 1. Refill solution tank
2. Solution tank not fully installed 2. Turn power OFF, reinstall solution tank until snug
Loss of suction 1. Dirty water tank not installed properly 1. Turn power OFF, remove and reinstall dirty water tank
2. Dirty water tank is full 2. Turn power OFF, empty and reinstall the dirty water tank
3. Brush roll cover is not installed properly 3. Turn power OFF, remove brush roll cover, reinstall brush roll and
cover according to instructions on page 4
4. Nozzle hose behind brush roll is clogged 4. Turn power OFF, follow instructions for care of brush roll and
cover on page 3
5. Filter is clogged 5. Clean and allow filter to dry completely
6. Dirty water tank screen is clogged 6. Clean float screen in the dirty water tank. Twist the screen
count-er-clockwise to remove from tank lid. Rinse thoroughly
and replace by aligning grooves and twisting clockwise to
secure to tank lid
Brush roll not turning 1. Handle is not reclined 1. Recline handle and turn power ON to allow brush roll to rotate
2. Brush roll is not installed properly 2. Turn power OFF, follow instructions for care of brush roll and
cover on page 3
3. Brush Roll is obstructed 3. Turn power OFF, follow instructions for care of brush roll and
cover on page Ensure brush roll is free of hair and debris
Machine won’t turn on 1. Battery not installed properly 1. Remove battery, align guide rails to the front of the battery
compartment and slide battery down until it clicks to ensure
proper connection
2. Battery does not have a charge 2. Recharge battery
3. Handle is not fully installed 3. Remove battery, ensure handle is installed properly per
assembly instructions on page 4
4. An obstruction prevented brush roll from
spinning
4. Turn power OFF and remove battery, follow instructions for care
of brush roll and cover. Ensure brush roll is free of hair and
debris and reinstall. If problem persists, see factory reset steps.
Leaking 1. Cap on solution tank is not closed tightly 1. Turn power OFF, remove solution tank, tighten cap and reinstall
2. Solution tank is not installed properly 2. Turn power OFF, remove solution tank and reinstall until snug
Floors are streaked 1. Too much solution was applied 1. Clean area in HIGH mode without engaging the trigger to
remove excess solution
2. Solution other than recommended Hoover
Multi-surface solution was used
2. Clean the area using the recommended Hoover Multi-surface
line of solutions and follow the instructions for filling the tank
on page 2
3. . Solution was not mixed properly 3. Follow the instructions for filling the tank on page and re-clean
the area
4. Brush roll was not rinsed and dried fully after
prior use
4. Follow the instructions for rinsing the brush roll on page and
re-clean the floors
Light on the charger is flashing
red, and battery won’t charge
1. There is an error with the battery 1. Remove battery from charger and try again. If problem persists,
call customer service for support
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